Sales Operations Analyst - Compensation Administration

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary:

Provides support for the administration of the Global Sales Commission Plan including interfacing with Sales Team Personnel to ensure timely and accurate sales commissions calculations for global sales team.  Ensures on a daily basis the integrity of the data used for commissions processing and works to further streamline and improve current processes within each calculation cycle.  Supports both the Sales Performance Management and Sales Departments with the analysis of sales commission related metrics to assist with plan design changes that best incentivize the sales force within department budget guidelines.

Responsibilities:

• Administration of the Global Sales Commission Plans including monthly payment calculations

• Manage new hires, promotions, and other changes in our commissions software program

• Compile and manage various data sources inputs for commissions calculation software

• Respond to commissions related inquiries

• Monitor data exchange activity to third party software host and trouble shoot errors

• Conduct software system testing for quality assurance

• Create sales metrics reports that add value for sales management

• Analyze data to identify trends, patterns, outliers to assist management with decision making

• Build relationships with Sales Team members and provide quality customer service

Requirements:

• Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience. 

• Have great attention to detail

• Ability to collaborate with geographically distributed teams

• Be able to adapt to changes associated with a growing company

• Multi-task in fast paced environment and meet deadlines

• Be proficient in Microsoft Excel

• Have excellent verbal and written communications skills

• Experience with Commission Plan administration

• Experience in a sales support capacity

• Knowledge of sales processes and incentive programs

• Familiarity with Xactly Incent, Connect, and Extend a plus

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

The estimated base salary range for the Sales Operations Analyst - Compensation Administration role based in the United States of America is: $68,400 - $102,600. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. The range reflects long‑term growth in the role. Most candidates are hired between the minimum and middle of the range. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.