Sales Operations Analyst (Commissions & Planning)

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT®️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on proprietary signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT®️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar's corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA.
Job Type
Remote
Job Summary
This role supports sales compensation and sales planning processes, with primary responsibility for commissions administration (60%) and secondary responsibility for sales planning and analytics (40%). The position partners cross-functionally with Sales, Finance, HR, and Operations and is expected to evolve toward a more planning-focused role over time.
Essential Functions

• Own execution and support of commissions processes within CaptivateIQ (CIQ), including data validation, payout review, issue resolution, and responding to rep inquiries

• Ensure accuracy and alignment of data across Salesforce, CIQ, and planning/reporting tools

• Support and execute components of quota planning processes, including data preparation, tracking, and performance analysis

• Build, maintain, and validate reporting related to commissions, quota attainment, and sales performance

• Identify and address data inconsistencies, process gaps, and opportunities for improvement across systems and workflows

• Partner cross-functionally with Sales, Finance, HR, and Operations to support planning and compensation processes

• Contribute to process documentation, standardization, and system enhancements (CIQ, Salesforce, reporting tools)

• Support ad hoc analysis and business needs related to sales planning, compensation, and performance

• Take on additional responsibilities aligned to sales operations, planning, and compensation as business needs evolve

Required/Preferred Education and Experience

• Bachelor’s degree in Business Administration, Finance, Analytics, or related field preferred

• 2–5 years of experience in Sales Operations, Sales Planning, Commissions, or related analytical role

• Experience working with sales compensation tools (e.g., CaptivateIQ, Xactly, Varicent) preferred

• Medical device, healthcare, or SaaS experience a plus

Knowledge, Skills and Abilities

• Experience working with Salesforce or similar CRM systems

• Experience supporting sales operations, commissions, or data-driven processes preferred

• Strong Microsoft Office skills (Excel, Word, Outlook), with advanced Excel capabilities preferred

• Experience with reporting tools (e.g., Power BI, Tableau) a plus

• Exceptional attention to detail with the ability to manage large datasets and ensure data accuracy

• Strong analytical and problem-solving skills with the ability to identify trends and inconsistencies

• Excellent verbal and written communication skills

• Strong organizational and time management skills with the ability to manage multiple priorities

• Self-starter with the ability to work independently while collaborating cross-functionally

• Strong sense of ownership and accountability with proven follow-through

• Ability to adapt in a fast-paced environment and support evolving business needs

Travel Requirements

• Minimal travel required; occasional travel (1–2 times per year) may be expected to support team meetings and collaboration.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally

• Walking - Occasionally

• Sitting - Constantly

• Talking - Occasionally

• Hearing - Occasionally

• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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The annual salary for this position is:

This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.