Sales Operations Analyst (Commercial Growth Enablement)

Reposted 17 Days Ago
Be an Early Applicant
Gangnam-dong, Gangneung-si, Gangwon-do, KOR
In-Office
Mid level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
The Sales Operations Analyst will manage CRM systems, ensure data integrity, provide analytical insights, support sales forecasting, and enhance business processes to drive revenue growth.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

About the Role

As part of the Thermo Fisher Scientific team, you will contribute to meaningful work that has a positive global impact. This role sits within the Commercial Excellence / Sales Operations function and supports revenue growth by leveraging data, optimizing CRM systems, and enabling effective commercial decision-making.

You will work closely with local commercial teams to improve data visibility, enhance CRM utilization, and provide actionable insights that support business performance.

Key Responsibilities
  • Lead CRM system management (e.g., Salesforce) including data governance, pipeline tracking, and user support, while supporting CRM adoption and utilization across Korea in collaboration with the global team
  • Ensure high standards of data accuracy, consistency, and integrity across CRM and reporting systems
  • Develop and maintain sales dashboards, reports, and KPIs using advanced Excel
  • Perform data analysis (e.g., pivot tables, forecasting, trend analysis) to identify business opportunities and risks
  • Support pipeline management and sales forecasting in collaboration with commercial teams
  • Provide data-driven insights to improve sales performance and support revenue growth
  • Partner with sales and internal stakeholders to enhance processes and improve commercial efficiency
  • Support initiatives related to commercial excellence and sales performance tracking
  • Translate complex data into clear and actionable business insights
Requirements
  • Bachelor’s degree with 3+ years of experience in sales operations, CRM management, business analytics, or related roles
  • Advanced proficiency in Microsoft Excel and PowerPoint; experience with data visualization tools is a plus
  • Hands-on experience with CRM systems (Salesforce preferred)
  • Strong analytical and quantitative skills with ability to interpret complex data
  • Solid understanding of sales processes, pipeline management, and forecasting
  • Strong commercial mindset with ability to connect data insights to business impact
  • Excellent communication skills (written and verbal)
  • Strong attention to detail and ability to manage multiple priorities
  • Self-motivated with ability to work independently and as part of a team
Preferred Qualifications
  • Experience in commercial excellence / sales enablement
  • Experience with data visualization tools (e.g., Power BI, Tableau)
  • Knowledge of ERP systems
  • Experience in life sciences, healthcare, or related industry

Skills Required

  • Bachelor's degree with 3+ years of experience in sales operations, CRM management, business analytics, or related roles
  • Advanced proficiency in Microsoft Excel and PowerPoint
  • Hands-on experience with CRM systems (Salesforce preferred)
  • Strong analytical and quantitative skills with the ability to interpret complex data
  • Solid understanding of sales processes, pipeline management, and forecasting
  • Excellent communication skills (written and verbal)

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Retirement Support Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
  • Healthcare Strength Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
  • Parental & Family Support Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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