Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (408) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you".
Job DescriptionExcellent administrative, clerical, record-keeping and computing skills are essential for the sale support role. Employees must also demonstrate attention to detail so that they enter customers' requests accurately and issue clear instructions to other departments. Sales support professionals must have good interpersonal skills to deal with customers and collaborate with other departments in the company. They require excellent customer service skills to enable them to deal politely and effectively with customers’ inquiries or complaints.
- Processing new sales leads
- Managing the correspondence between the sales team and their clients
- Monitoring customer accounts
- Providing data and reports to help the sales team
- Keeping track of sales targets
- Answering phone calls
- Scheduling diaries
- Proactive attitude
•University/College degree or equivalent business qualification
•Minimum 3 years working experience, same industry background preferable
•Demonstrated customer service skills, project management skills, problem-solving skills and proven interpersonal skills.
•Fluent in English and Chinese
•Excellent PC skills including word processing, presentation and spread sheet programs
Skills Required
- University/College degree or equivalent business qualification
- Minimum 3 years working experience
- Same industry background
- Demonstrated customer service skills
- Project management skills
- Problem-solving skills
- Proven interpersonal skills
- Fluent in English and Chinese
- Excellent PC skills including word processing, presentation and spreadsheet programs
- Administrative, clerical, record-keeping and computing skills
- Attention to detail
Expeditors Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.
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Equity Value & Accessibility — Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.
Expeditors Insights
What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
