We're committed to bringing passion and customer focus to the business.
This position supports the onboarding, credit management, and administrative functions critical to Kwai’s operational efficiency. The specialist will act as a central point for data organization, account creation guidance, and follow-up actions on essential workflows.
Data Organization and Verification:
- Maintain and update detailed customer records, ensuring data accuracy and consistency.
- Perform compliance checks using Receita Federal databases for account and tax validations.
Advertiser Onboarding and Support:
- Provide step-by-step guidance for new advertisers to create accounts on Kwai’s platform.
- Resolve onboarding issues in collaboration with sales and system enablement teams.
Credit Approval and Financial Follow-Up:
- Assist in submission and tracking of credit approval requests, ensuring timely decisions.
Operational Efficiency:
- Manage administrative tasks, including document preparation and system data entry.
- Communicate process updates to sales teams and ensure adherence to deadlines.
Industry Familiarity:
- Develop general awareness of advertising trends and the key players in the Brazilian market.
Operational Efficiency and System Development:
- Collaborate on system enhancements and dashboard development for key performance indicators (KPIs).
- Support automation initiatives and the creation of internal reports for better operational visibility.
Required Skills and Qualifications:
- Experience with operational data management, particularly in advertising or finance-related fields.
- Ability to prioritize and execute multiple tasks with accuracy and attention to detail.
- Advanced proficiency in English and Portuguese for written and verbal communication.
- Proficiency in spreadsheet tools and CRM systems.
- Strong organizational and follow-through skills, with a focus on continuous process improvement.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Top Skills
What We Do
Kuaishou Technology is a technology company that develops content sharing platforms and makes content production, distribution, and consumption fast and easy. Kuaishou content recommendation system is built on a deep understanding of our users and the content being shared on the platforms every day.
Globally, Kuaishou is the second-largest short video platform by average Daily Active Users (DAUs), and the second-largest live streaming e-commerce platform by Gross Merchandise Volume (GMV). It also launched Kwai, a similar platform for users outside China.
Founded in 2011, Kuaishou Technology is headquartered in Beijing, China with more than 20,000 employees.
