100,000 products and tools made of the strong metals tungsten and molybdenum: This has been our mission and passion for over 100 years, shared by 11,000 employees all over the world.
We at the Plansee Group still have big plans – and we will get even better with you! Become part of our team!
As Sales Operations Specialist, you play a key role within the Central Sales Organization overseeing the quote-to-cash process ensuring its efficiency and alignment with customer needs to foster customer satisfaction.
Your role:Takeover Customer Service Process Support: continuous improvement of processes and procedures
Enter, manage customer claim requests in SAP, monitor improvement through related problem-solving methods
Be responsible for Material- and Customer Master e.g.
Hold a Bachelor Degree in Business or a related field preferred and min. 5 years' experience in a customer service role, preferably in a multinational industrial environment
Fluency in English – French or German languages would be considered as an asset.
Knowledge of SAP module SD/MM as well as MS Office Suite (Word, Excel, PowerPoint, Outlook) would be considered as an asset.
Excellent interpersonal skills, methodological approach to problem solving and follow-up
Our offer:
A 12 months contract within our international and centralized Sales organisation team
Responsible work, a dynamic team and an excellent working atmosphere
Attractive work conditions (insurance, company restaurant, flexible working time, free parking…)
Intensive initial training and ongoing development
Similar Jobs
What We Do
The Plansee Group We specialize in the processing of molybdenum and tungsten. Ceratizit processes tungsten carbide into tools. Plansee processes molybdenum and tungsten metals into semifinished products and components. The supply of our key raw materials molybdenum and tungsten is also guaranteed. Global Tungsten & Powders supplies tungsten and tungsten carbide powder both to the Plansee Group as well as to external customers. Molymet supplies molybdenum powder
