Sales Operation - Senior Executive

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact.

Learn about the Danaher Business System which makes everything possible.

The Sales Operations – Senior Executive is responsible for enabling efficient commercial execution across the West region through end-to-end order management, SFDC administration, service invoicing, sales enablement support, data governance, reporting, and cross-functional coordination. The role ensures accurate and timely transaction processing, maintains reliable commercial data, and supports stakeholders with actionable business information.

This position reports to the Commercial Operations Manager and is part of the Customer Support team. The role is based in Bengaluru and will be an on-site position supporting the West & South region of India.

In this role, you will have the opportunity to:

• Manage end-to-end order processing, fulfilment coordination, and execution for the West region, ensuring accuracy and timely closure.
• Channel Partner & Customer Engagement: Manage partner and customer coordination, inventory availability, order tracking, and timely resolution of queries to ensure customer satisfaction.
• Administer SFDC, maintain customer and commercial data, and provide user support to improve system adoption and data quality.
• Manage service invoicing and coordinate with relevant stakeholders to ensure timely, accurate billing and resolution of discrepancies.
• Support sales enablement initiatives, including documentation, process coordination, and operational follow-through.
• Perform data hygiene, analysis, and reporting activities to maintain data accuracy and provide reliable business insights.
• Coordinate with sales, commercial operations, logistics, finance, service, and other internal stakeholders to ensure seamless and timely execution.

The essential requirements of the job include:

·         Bachelor’s degree in business administration, commerce, finance, supply chain, life sciences, or a related discipline.

·         Demonstrated experience in sales operations, order management, commercial operations, customer support, service invoicing, or a related function.

·         Working proficiency in SFDC or a comparable CRM platform, along with data management, reporting, and Microsoft Excel skills.

It would be a plus if you also possess previous experience in:

• Five or more years of experience in a similar sales operations, commercial operations, order management, or customer support role.
• Understanding of biotechnology, life sciences, diagnostics, or a related field.
• Experience working in a regulated healthcare or medical technology environment and coordinating across multiple business functions.

Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.