Sales Operation Admin

Company Description

At Bosch, we care. For you, our business, and our environment.
Let’s turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond business. We’re independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
Work #LikeABosch

Job Description

• Respond to customer inquiries, providing information about products, services, and order status.
• Assist in resolving customer issues or complaints, escalating to appropriate team members when necessary.
• Generate regular sales reports and provide insights to the sales team and management
• Manage the processing of sales orders, ensuring accuracy and timely entry into the system.
• Prepare and maintain sales-related documents, such as contracts, proposals, and invoices.
• Work closely with other departments, such as marketing, finance, and customer service, to ensure alignment and smooth operations
• Assist in managing and distributing sales leads to the appropriate sales representatives.
• Assist in the preparation and management of invoices, ensuring timely billing and payment processing.
• Process and manage invoices, ensuring timely payment and accurate record-keeping.
• Create sales quotation for the customer, to ensure price quoted are base on price regulation ant to ensure the stock availability as well

Qualifications

• A Bachelor's degree in Business Administration, Sales, Marketing, or a related field is often required.
• 2-5 years of experience in sales operations, administration, or a related role.
• Experience in generating and analyzing sales reports, KPIs, and metrics.
• Strong knowledge of Microsoft Office Suite, particularly Excel for data analysis.
• Basic knowledge of data visualization tools (e.g., Tableau, Power BI) is an advantage.
• Ability to create and manage sales documentation and resources.
• Strong analytical skills to interpret sales data and identify trends, patterns, and areas for improvement
• Excellent organizational skills to manage multiple tasks and priorities.
• Attention to detail in managing sales records, contracts, and other documentation.
• Ability to maintain and update sales processes and procedures.
• Ability to work collaboratively with sales teams and other departments.
• Customer service orientation to support sales teams and address issues quickly.
• Proactive approach to handling challenges and implementing process improvements.
• Ability to work well in a team environment and interact with various departments.
• Understanding of and adherence to ethical standards, especially when dealing with sensitive sales data and customer information.
• Preferred location: Jakarta

Additional Information

Additional info: This role will be hired contract-based

HR Contact Person: Nahda Miftah