Sales & Onboarding Specialist Intern, Services

Reposted 3 Days Ago
Be an Early Applicant
Paris, Île-de-France
In-Office
25K-25K Annually
Internship
Real Estate • Travel • PropTech
The Role
The intern will support the Sales & Onboarding team by conducting lead generation, onboarding new hosts, and providing post-onboarding support while gaining real-world experience at Airbnb.
Summary Generated by Built In

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The community you will join:

Airbnb is seeking a Sales & Onboarding Specialist Intern to join the Airbnb Services team for a 6-month internship, starting January 5 2026.

Just like Airbnb disrupted hospitality, Airbnb Services is redefining the guest experience by bringing premium in-home services directly to Airbnb stays. Airbnb Services offers 10 categories (chefs, photography, massage, personal training, nails, etc.) across 260 cities, with new offerings and locations dropping regularly in the Airbnb app.

We’re seeking a dynamic and people-oriented person to be the frontline voice of Airbnb in Paris. This role focuses on sales, onboarding and post-onboarding management with key services hosts in Paris.

The intern experience:

As an intern, you’ll be integrated into a team where you’ll contribute to challenging projects. Your manager, team, and our incredible employee community will strive to be superhosts to you during the summer. We provide the support, mentorship, fun, and real world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionizes connection, belonging, and travel. You can expect to:

  • Collaborate with multiple team members to achieve project milestones
  • Communicate with stakeholders across different teams to provide project updates
  • Seek and provide feedback throughout the internship
  • Actively participate in and contribute to the Airbnb Services team and the broader Airbnb community

The difference you will make:

During the internship, you’ll work on projects that cover the following:

  • Lead Generation: Identify and connect with potential hosts in person, sourcing through online research, cold calling, community engagement, and local networking.
  • Sales Pitches: Deliver persuasive in-person conversations to showcase Airbnb Services and its offerings, effectively converting interest into host submissions.
  • Onboarding: Partner with cross-functional teams to facilitate the initial onboarding of new hosts, ensuring they are well-informed and equipped for success.
  • Post-Onboarding: Set hosts up for success in their first days by delivering key trainings and follow-up calls to ensure they understand best practices and essential features.
  • Market Insights: Gather valuable insights from potential hosts and the community to inform sales strategies and improve service offerings.

Your expertise:

  • Current master’s student in Business, Commerce or a related field, ideally in a top business school, with at least 3 years of studies completed.
  • One first experience in sales, partnerships, account management, or community engagement.
  • Exceptional interpersonal skills; comfortable with cold calling and initiating conversations in various formats.
  • A curious and scrappy mindset with an eagerness to proactively identify new tactics & approaches to source, engage and close successful leads.
  • Highly organized, with the ability to manage multiple conversations and leads across various platforms.
  • Clear and positive communicator, both verbally and in writing, with an authentic voice.
  • Passionate about Airbnb’s mission to create belonging and economic opportunity for hosts.
  • Familiarity with social platforms (Facebook Groups, Reddit, Nextdoor) for community engagement and lead generation.
  • Experience with or understanding of small business owners, hosts, or side hustlers is a plus.
  • Based in Paris and deep local knowledge of the market and it’s service offerings.

When applying, if your School is not on the list, please choose 'Other'.

Our commitment to inclusion & belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You:

The base pay range shown below is annualized, is subject to change and may be modified in the future.  This role may also be eligible for benefits and Employee Travel Credits. 

France Pay Range
€25.000€25.000 EUR
Am I A Good Fit?
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The Company
HQ: Dublin
14,622 Employees
Year Founded: 2008

What We Do

Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. At Airbnb, we believe that hosts, guests and the communities where we operate are all stakeholders we have a responsibility to serve, and that by serving them alongside our employees and investors, we will build an enduringly successful company.

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