The Role
The Sales Officer will manage customer inquiries about new car financing, assess eligibility, follow up on document collection, coordinate with banks, assist in contract signing, and ensure smooth delivery while providing exceptional customer service.
Summary Generated by Built In
At Syarah, we are transforming the car buying experience across the region through technology and innovation. Our platform offers customers a seamless end-to-end digital experience to purchase their next car with comfort, convenience, and peace of mind.
We are currently looking for a motivated and customer-focused Sales Officer – New Car Financing to join our growing team in Jordan.
Key Responsibilities:- Handle daily customer inquiries related to new car financing
- Contact customers and collect financial and personal information
- Conduct financial calculations and assess customer eligibility
- Follow up with customers to collect all required documents
- Coordinate with financing companies and banks to obtain approvals
- Assist customers with signing financing contracts and approvals
- Coordinate with internal departments to ensure smooth vehicle delivery
- Prepare and maintain daily and monthly reports
- Deliver excellent customer service and maintain strong follow-up communication
Requirements
- Bachelor’s degree in Business Administration, Finance, or a related field
- Minimum 2 years of experience in sales or finance
- Strong communication and customer service skills
- Excellent follow-up and organizational abilities
- Flexible and able to work in shifts
- Experience in telesales is a plus
- Previous experience in banks or financing companies is a plus
Skills Required
- Bachelor's degree in Business Administration, Finance, or a related field
- Minimum 2 years of experience in sales or finance
- Strong communication and customer service skills
- Excellent follow-up and organizational abilities
- Flexible and able to work in shifts
- Experience in telesales is a plus
- Previous experience in banks or financing companies is a plus
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The Company
What We Do
Syarah is a leading e-commerce platform in the automotive sector, transforming the car buying experience by offering a seamless, transparent, and fully digital journey.
