Sales - Mitigation Division

Reposted Yesterday
Be an Early Applicant
Waukegan, IL, USA
In-Office
60K-75K
Mid level
Professional Services • Real Estate • Industrial
The Role
Respond to emergency water, fire, smoke, mold, and storm damage as primary customer liaison. Assess and document damage using Sketch, MICA, and Xactimate, secure contracts/authorizations, coordinate and supervise mitigation services, and communicate with property owners and insurance adjusters to restore properties or prepare for reconstruction.
Summary Generated by Built In

Description

  • Are you decisive, confident, and a natural problem solver?
  • Do you thrive on juggling multiple projects, excel in technology, and have a laser-sharp eye for detail?
  • Are you thorough, highly organized, and strive for perfection and customer satisfaction?
  • Do you genuinely enjoy helping people in their time of need?

If so — APPLY NOW. WE WANT YOU!

Position Overview:

As the Water & Fire Project Manager, you will be one of the first responders and primary liaison between Paul Davis and customers experiencing property loss due to water, fire, smoke, mold, or storm damage. Your mission is to restore and stabilize the property swiftly, professionally, and compassionately — laying the foundation for a full recovery.

You will:

  • Respond quickly to loss calls and initiate contact with the customer and adjuster.
  • Communicate clearly to build trust and explain the mitigation process.
  • Assess and scope the damage, then document it thoroughly using Sketch, MICA, and Xactimate.
  • Secure applicable contract(s) and obtain proper authorizations.
  • Coordinate, supervise, and assist in the production of all emergency mitigation services — including water extraction, drying, fire/smoke cleaning, mold remediation, and content protection.
  • Work with the team to return the customer’s property to pre-loss condition or prepare it efficiently for reconstruction services.

This role requires a proactive, customer-focused mindset and strong coordination skills to deliver fast, efficient, and high-quality mitigation services — while maintaining open lines of communication with property owners, insurance adjusters, and your internal team.

For over 25 years, Paul Davis of Southeastern Wisconsin and Illinois has been the leading provider of emergency restoration and full-service reconstruction for residential, commercial, and industrial properties. We specialize in:

  • Water, fire, smoke, and mold damage restoration
  • Storm and weather-related disaster recovery
  • Contents cleaning and pack-out services
  • Reconstruction and remodeling
  • Emergency response 24/7/365

Our mission is to restore calm in the most chaotic moments. We respond with speed, precision, and compassion — helping families and businesses rebuild their lives and spaces with confidence.

Requirements

Skills & Knowledge:

  • Ability to communicate effectively with customers, adjusters, and team members.
  • Tech-savvy and general computer proficiency.
  • Strong organization, multitasking, and follow-through abilities.

Why Join Paul Davis?
  • Award-winning company culture built on care and trust.
  • Unlimited earning potential tied to performance.
  • Training, certifications, and opportunities for career growth.
  • The chance to make a real difference in people’s lives every day.
Our Vision:

To provide extraordinary care while serving people in their time of need.

Paul Davis Restoration does not discriminate on any unlawful basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.

Skills Required

  • Respond quickly to loss calls and initiate contact with customers and adjusters
  • Assess, scope, and thoroughly document damage using Sketch, MICA, and Xactimate
  • Tech-savvy with general computer proficiency
  • Strong communication skills with customers, adjusters, and team members
  • Strong organization, multitasking, and follow-through abilities
  • Ability to secure contracts and obtain proper authorizations
  • Coordinate, supervise, and assist in emergency mitigation services (water extraction, drying, fire/smoke cleaning, mold remediation, content protection)
  • Customer-focused, compassionate approach to assisting people in their time of need
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The Company
372 Employees
Year Founded: 1990

What We Do

Paul Davis Restoration & Remodeling of Southeast WI is a property restoration expert providing emergency response and full-service restoration for residential, commercial, and industrial properties. Specializing in water, fire, mold, and storm damage, the company has served the Wisconsin region since 1990. They are recognized for their expertise in reconstruction, remodeling, and loss mitigation, ensuring fast and professional recovery from disasters.

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