The Role
Serve as first point of contact for prospective residents and families, qualify leads, coordinate tours, maintain WelcomeHome CRM, support marketing campaigns and events, generate reports, and provide on-site assistance as needed to nurture prospects and support community sales teams.
Summary Generated by Built In
$24.00–$34.00/hour, based on experience. American Baptist Homes of the Midwest is hiring a Sales & Marketing Coordinator to be the first point of contact for prospective residents and families across our senior living communities. Hybrid, Monday–Friday, based in the Milwaukee, WI metro area.
Why You'll Love This Role
- Pay: $24.00–$34.00/hour, based on experience
- Schedule: Monday–Friday business hours, with occasional evenings or weekends for events, tours, or special projects
- Hybrid flexibility, based in the Milwaukee, WI metro area
- Support multiple senior living communities and a diverse range of prospects
- Gain experience across sales, marketing, and customer service in senior living
What You'll Do
- Serve as the first point of contact for phone, email, website, referral, and digital inquiries
- Conduct discovery conversations to understand resident needs, care requirements, financial considerations, and timelines
- Qualify leads and maintain detailed records in the WelcomeHome CRM system
- Coordinate tours, prepare sales teams with prospect information, and conduct post-tour follow-up
- Maintain consistent communication and lead nurturing throughout the sales process
- Support marketing initiatives, events, email campaigns, and community outreach
- Generate reports and support sales leadership with pipeline and conversion metrics
What You'll Need
Required:
- Reside in or near the Milwaukee, WI metro area
- High school diploma or GED
- At least 2 years of consultative, relationship-driven sales experience
- Experience in a senior living environment
- Strong communication, organizational, and time management skills
- Able to work independently while collaborating across multiple communities
- Able to travel between supported communities as needed
Preferred:
- Experience using CRM systems and Microsoft Office applications
Benefits
- Competitive compensation based on experience
- Supportive and collaborative team environment
- Professional growth and development opportunities
- Meaningful career with a mission-driven organization
- Opportunity to make a lasting impact on seniors and their families
Next Steps
Apply today. This posting will remain open until filled.
Skills Required
- Reside in or near Milwaukee, WI metropolitan area
- High School Diploma or GED
- Prior sales experience (consultative or relationship-driven preferred)
- Strong communication, organizational, and time management skills
- Ability to manage multiple priorities and maintain attention to detail
- Ability to work independently while collaborating across multiple communities
- Ability to travel between supported communities as needed and provide on-site assistance during events
- Experience in senior living, healthcare, hospitality, or customer service
- Experience using CRM systems and Microsoft Office applications
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The Company
What We Do
American Baptist Homes of the Midwest is a not-for-profit, faith-based organization that provides senior living services and creates healthy Christian communities empowering older adults, families, and people with disabilities.
