Sales & Market Intelligence Analyst, Services

POSITION SUMMARY

This role will support the data center aftermarket services business by delivering data-driven insights that inform commercial strategy, market positioning, and growth initiatives. This role will analyze sales performance, market trends, and partner dynamics to identify opportunities for expansion and operational improvement. Working cross-functionally with Sales, Marketing, Finance, and Sales Operations, the analyst will translate complex data into actionable recommendations that support strategic planning, optimize channel performance, and strengthen customer and partner engagement.

RESPONSIBILITIES

• Analyze sales performance, pipeline health, and revenue trends across point of sale and aftermarket services to identify growth opportunities and potential risks.
• Utilize analytical models, dashboards, and reporting tools that track key business metrics including sales growth, product adoption, and pipeline conversion to gain insights into program effectiveness.
• Conduct market intelligence and competitive analysis to monitor industry trends, customer demand patterns, and competitor positioning within the data center infrastructure ecosystem.
• Translate market and internal performance data into strategic insights that support go-to-market strategies, pricing considerations, and investment decisions.
• Support strategic planning initiatives, including annual planning, quarterly business reviews, and growth strategy development through structured analysis and executive-ready insights.
• Assess partner and customer engagement trends to identify opportunities to optimize programs, strengthen channel performance, and improve sales effectiveness.
• Collaborate with Sales Operations, Marketing, and Finance to ensure alignment and consistency in data reporting, forecasting assumptions, and business performance metrics.
• Develop ad hoc analyses and executive-level presentations that support leadership decision-making and strategic initiatives.

MINIMUM QUALIFICATIONS 

• Bachelor’s degree in Business, Marketing, Data Analytics, or related field (or equivalent combination of education and experience.)
• 3+ years of experience in market research, sales analytics, or business intelligence.
• Proficiency with BI tools (Power BI) and advanced Excel skills.
• Strong communication and presentation skills with the ability to deliver insights to cross-functional teams.

PREFERRED QUALIFICATIONS

• MBA or advanced degree.
• Experience in technology, infrastructure, or manufacturing industries.
• Familiarity with partner incentive structures and sales enablement programs.

PHYSICAL & ENVIRONMENTAL DEMANDS

• Primarily office based with extended computer use.
• Occasional travel (up to 15%) to support business reviews, partner meetings, or sales planning sessions.

TIME TRAVEL REQUIRED

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. 

OUR CORE PRINCIPALS: Safety.  Integrity.  Respect.  Teamwork.  Inclusion.

OUR STRATEGIC PRIORITIES

•  High-Performance Culture• Customer Focus

•  Operational Excellence

•  Innovation

•  Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication 

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs.  Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.   

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.