Are you a highly organized and detail-oriented individual with a passion for the automotive industry? We are currently seeking a Sales Manager to join our dynamic team at our Tilton NH Honda Dealership. As the Sales Manager, you will play a vital role in ensuring the smooth and efficient operation of our dealership's administrative and sales processes while providing a superior Customer Experience.
Responsibilities:
- Manage the front desk activities, including greeting customers, answering phone calls, and directing inquiries to the appropriate departments.
- Oversee the administrative tasks such as maintaining customer records, preparing sales documentation, and ensuring accuracy of paperwork.
- Collaborate with the sales team to coordinate vehicle deliveries, handle trade-in vehicles, and process financing and leasing paperwork.
- Assist customers with inquiries, provide product information, and guide them through the car purchasing process.
- Maintain a professional and welcoming environment at the sales desk, ensuring customer satisfaction and building positive relationships.
- Monitor inventory levels, track vehicle sales, and assist in maintaining accurate records of vehicle transactions.
- Continue to increase business and gross by actively ensuring all processes are being done every time, every day.
- Work closely with other departments, including finance, service, and parts, to ensure seamless coordination, training, and customer service.
Requirements:
- High school diploma or equivalent; additional education in business administration is a plus.
- Proven experience in a customer service or administrative role, preferably within the automotive industry.
- Exceptional organizational skills with the ability to handle multiple tasks and prioritize accordingly.
- Strong attention to detail and accuracy in handling paperwork and customer records.
- Excellent interpersonal and communication skills to effectively interact with customers and team members.
- Proficient computer skills, including MS Office Suite and experience with dealership management systems.
- A positive attitude, professional demeanor, and a passion for delivering exceptional customer service.
Join our team and be part of a President's Award winning car dealership that values professionalism, teamwork, and customer satisfaction. We offer a competitive salary, benefits package, and opportunities for career growth.
We are an equal opportunity employer. We encourage applications from individuals of all backgrounds and experiences. Offers of employment will be contingent on successful criminal background check
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Skills Required
- High school diploma or equivalent
- Additional education in business administration
- Proven experience in customer service or administrative role
- Experience within the automotive industry
- Exceptional organizational skills and ability to prioritize multiple tasks
- Strong attention to detail and accuracy with paperwork and records
- Excellent interpersonal and communication skills
- Proficient computer skills, including MS Office Suite
- Experience with dealership management systems
- Positive attitude, professional demeanor, passion for customer service
- Successful criminal background check (contingent of employment)
What We Do
Planet Honda is an automotive dealership specializing in the sale of new and used Honda vehicles, including sedans, SUVs, and trucks. They provide a comprehensive range of services, including vehicle financing, trade-in opportunities, and expert auto service and parts. Operating across multiple locations, they offer an extensive inventory of the latest Honda models and professional support to ensure a seamless and enjoyable car-buying experience.
