Sales Manager

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Summary

The purpose of this role is to lead the salesforce to successfully generate product and therapy demand, develop and execute strategic sales plans, and drive the team towards success through mentoring, coaching and developing.

In addition, this individual would act as a conduit between the customer, the sales force, and marketing for the knowledge exchange of relevant clinical, economic, and environmental information. The sales manager is accountable for the execution of the go-to-market strategy and delivery of annual sales and GP targets.

Essential Duties

Coaching:

• In working with the team, be a knowledgeable and valuable resource for the field team in products and therapy; proactively address any additional needs

• Works with Marketing Team to identify & ensure training of the sales team to maximize their clinical, and sales knowledge, and enhance their ability to effectively promote the therapy

• Coaches, develops, motivates & supports the sales team while acting as a role model as per Baxter’s 2020 Vision

• Maximizes work-with and customer-facing opportunities to build a high performing team

• Working cross-functionally or in collaboration with key business partners to maximize penetration of the portfolio across key strategic accounts  

• Effectively & successfully resolves conflicts amongst the team; appropriately escalate matters when required

• Measures & manages account/territory performance metrics

• Responsible for talent management (recruitment, performance management, development, etc.)

• Monitors & ensures effective utilization/adherence to sales and marketing tools including Boost, opportunity management updates and WIG calls

Customer Intimacy:

• Through the sales team…Understands customers’ financial strategies, measures and constraints and ensures the sales team actively seeks ways to increase their efficiency and profitabilityEstablishes and develops strong relationships with key healthcare stakeholders/decision makers in a complex selling environment from the Director level to front line hospital staffMonitors and understands customer issues and ensure all relevant business stakeholders and team members are kept informed of relevant informationResponsible for communicating and ensuring that specialists are communicating competitive intelligence through BoostExecutes the business strategy and related tactics in driving sales resultsEnhance customer loyalty and revenue generation

• Works with the Head to execute strategic account plans; formulate and propose customized winning solutions; ensure alignment on strategies on a customer-by-customer basis

• Acts as a conduit between the customer, sales team, marketing, and medical for knowledge exchange of relevant clinical, economic and environmental information

Business:

• Ensures a high degree of awareness for all of MPT&Pharma products

• Ensures continuous development of business opportunities

• Shares successes/best-demonstrated practices across regions to promote cross-pollination of learning

• Leads/participates in the contract resignation process of the base (secured) business

• In conjunction with the Business Unit Head and Marketing, contributes to the development of short-term and long-range tactics that support the divisional sales strategies necessary to achieve sales targets, market penetration and profit goals

• Implements and reviews sales operating plans, monitor performance against budget in accordance with the Business Unit plans,

• Financial accountability - manages sales, GP and regional expense budgets

• Provides input into budgetary and forecasting planning processes

• Manages resource alignment; responsible for the planning and execution of resources and materials for local/regional conferences

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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