Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you.
Role Description and Mission:
Agero is seeking a Field Sales Manager to lead and scale a newly formed sales team focused on roadside technology and call center solutions. In this role, you will be the operational engine of the sales team, responsible for moving beyond high-level strategy to drive day-to-day execution and revenue growth. Your mission is to establish the foundational workflows, coaching rhythms, and performance standards required to expand our market presence across the United States. You will serve as a "Player-Coach," spending up to 75% of your time in the field to accelerate new hire onboarding, support high-stakes negotiations, and ensure your team consistently hits its monthly and quarterly targets.
We are looking for a results-oriented leader who thrives in a "build" environment. You will bridge the gap between our roadside assistance technology and our B2B clients in the automotive and insurance sectors, ensuring our sales process is disciplined, data-driven, and highly collaborative. If you have a background in B2B services or technology and a proven track record of developing high-performing teams from the ground up, this role offers the opportunity to drive significant commercial impact within a market-leading organization.
Key Outcomes:
- Lead the day-to-day operations and scaling of a newly formed sales team, establishing foundational workflows and ensuring consistent execution of the sales process.
- Execute established sales plans and campaigns to drive revenue growth and increase the adoption of the organization's roadside assistance applications and services.
- Monitor key performance indicators (KPIs) and daily activity metrics, utilizing sales data to track team progress, manage the pipeline, and ensure monthly/quarterly targets are met.
- Implement practical training and development programs to accelerate the onboarding of new hires and the continuous skill improvement of existing sales personnel.
- Administer consistent performance management, including weekly 1:1 reviews, goal setting, and coaching, to maintain a high-functioning and motivated sales unit.
- Partner collaboratively with peer managers in Product, Operations, and Marketing to ensure the sales team has the necessary collateral and operational support to succeed.
- Support the sales team in high-stakes client negotiations, stepping in to help close deals and represent the organization to key partners in the automotive and insurance sectors.
Skills, Education and Experience:
EDUCATION: College degree in Business or equivalent work experience is required. Bachelor’s degree in Business Administration, Management, or a related field is preferred.
EXPERIENCE: A minimum of 5 years of progressive sales experience within a related industry (technology, B2B services, call center operations, or automotive/roadside assistance). Demonstrated experience in leading a team, establishing team processes, or territory start-up is highly preferred.
ROLE BASED COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES):
- Team Leadership & Collaboration: Guides and motivates the sales team, fostering an inclusive, high-performing culture that prioritizes shared success and day-to-day team cohesion.
- Results & Outcome Orientation: Maintains a steadfast focus on achieving team sales quotas, demonstrating a persistent drive to execute plans and deliver tangible business outcomes.
- Relationship Management & Influence: Cultivates strong, trusting partnerships with internal peers and external clients, utilizing high emotional intelligence (EQ) to navigate interactions effectively.
- Coaching & Talent Development: Prioritizes the ongoing growth of team members through hands-on training, live deal coaching, and continuous, constructive feedback.
- Performance Management: Sets clear, measurable daily and weekly expectations for the team, holding individuals accountable to standards while providing the necessary support for their success.
- Solution-Oriented Problem Solving: Approaches operational hurdles and client challenges with a practical mindset, identifying roadblocks and implementing effective, technology-driven resolutions.
- Data & Technology Acumen: Leverages CRM systems and sales data to track team performance, maintain an accurate pipeline, and optimize daily workflows.
- Financial Literacy: Demonstrates a solid understanding of standard financial metrics and pricing models to assist the team in structuring sound, profitable client solutions.
WORKING RELATIONSHIPS: The Field Sales Manager interacts regularly with peer managers in Product Management, Call Center Operations, and Marketing departments. Externally, this role engages with prospective B2B clients and industry stakeholders alongside their team.
ADDITIONAL REQUIREMENTS: Ability to travel domestically (up to 75%) to attend client meetings, industry conferences, and support field sales activities as business needs dictate.
Hiring In:
United States: Illinois, Texas, Pennsylvania, Virginia, Florida, Georgia
The anticipated closing date to submit applications for this role is March 18th, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings.
**Please note: Competitive incentive structure aligned with high-impact growth and strategic account objectives.
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
Life at Agero:
At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being:
Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:
- Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
- Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
- Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
- For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
- Family Support: Parental planning benefits to assist associates through life’s milestones.
- Bonus/Incentive Programs
Join Agero and experience a workplace that invests in your success both personally and professionally.
*Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.
*It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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What We Do
Agero is a leading provider of driver assistance, accident management, consumer affairs support and connected vehicle services for stakeholders across the automotive industry, including the world’s largest automakers, auto retailers, insurers, rideshare providers and other brands.
As the driving force behind mobility support throughout all points in the vehicle ownership journey - from purchase to maintenance and breakdown to resell or trade in - we deliver a suite of powerful, innovative services and technology solutions that enable our 100+ clients to provide their drivers with enhanced communication, safety, and convenience for whatever their vehicle need.
Why Work With Us
At Agero, our solutions help drivers when they need it most. Our work directly impacts the lives of over 12 million people each year, providing safety and peace of mind. We offer a unique career environment that combines the spirited energy of a fast-paced team with the stability of an established leader. Here you transform the road ahead and shap
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Agero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Balancing work and life is a priority and productivity looks different for everyone. Our hybrid policy allows employees to work however they work best
