About Onyx CenterSource
Onyx CenterSource is the leading global provider of B2B payments and business intelligence solutions to the hospitality industry. Our global team of experts collaborate to solve our clients’ business challenges, enabling our clients to enjoy stronger business relationships with each other by streamlining commission payments, removing friction from the process. This means hotels pay agencies the money they’re owed faster, and agencies receive much-needed supplier revenue more quickly and easily, increasing their desire to direct more bookings to hotels that use Onyx. All of this frees our clients up to focus on strategic, revenue-generating activities.
As a worldwide team with 20+ nationalities represented, we value our differences and use them to best serve our global clients. Every Onyx employee has the opportunity to grow through continual development opportunities, and we’re committed to making a positive impact in our communities and the world.
Onyx offers a variety of benefits to support a competitive total compensation package. You will work in an international and fast paced growing environment full of learning opportunities.
Job Description
Overview
The Sales Manager will serve as the first in-depth point of contact for prospective customers. This role is responsible for identifying new prospects, developing relationships, and providing detailed product knowledge to potential clients. Working closely with the senior sales team, this individual will help achieve new booked business quotas through proactive outreach and consultative selling.
The ideal candidate will demonstrate strong solution-selling abilities, relationship-building skills, and a collaborative mindset, interfacing regularly with Sales, Marketing, Product, and Operations teams to drive pipeline growth and conversion.
Location
Mexico
Scope
Americas
Education
Minimum required: Bachelor’s degree
Span of Control:
Reports to: VP of Regional Sales
Oversight: This position has no direct reports
Roles/ Responsibilities
- Facilitate the acquisition of new customers and support revenue growth goals.
- Adhere to operational KPIs, including call volume, meetings set, activities, and task completion.
- Follow up on Marketing Qualified Leads (MQLs) and qualify them into Sales Qualified Leads (SQLs) for the Sales Team.
- Collaborate with the senior sales team to transition qualified leads into active opportunities.
- Maintain accurate and up-to-date records within Salesforce and ensure consistent adoption of CRM best practices.
- Partner with internal stakeholders to ensure alignment between marketing initiatives and sales execution.
- Contribute to continuous improvement of sales processes and lead management strategies.
Qualifications
Minimum required:
- Proficient with Microsoft Office (Word, PowerPoint, Excel & Outlook)
- Ability to handle high outbound call volume with a corresponding high talk time
- Minimum 2 years experience in travel industry
- Excellent written and verbal skills
- Excellent self-starter and ability to collaborate with team
Preferred:
- B2B Sales experience
- Familiar with hospitality technology
- Experience using Salesforce or similar CRM systems.
Teamwork/Leadership/interpersonal Skills:
- Strong sense of initiative and personal leadership demonstrating the ability to function independently, but also able to operate and excel in a team environment
- Excellent relationship-building skills, particularly over the phone and via virtual channels.
- Must be articulate, organized, proactive, creative and detail oriented
- Excellent communication skills, both verbal and written
- Strong business acumen, ethics and high integrity
- Relationship building
Organizational Interlocks
This person will interface with sales, marketing, product, and operations
Physical
Demands/
Travel
required
Work associated with this position is sedentary in nature and performed indoors at a desk either remotely or in an
office setting.
Travel for this position is less than 20%
#LI-remote
Top Skills
What We Do
Onyx CenterSource is a leading global provider of B2B payments and business intelligence solutions to the hospitality industry. The company strives to build long-lasting relationships with its customers and is passionate about providing consultative insight and cost-effective solutions.
Originating in 1992, the company facilitates in excess of $2.1 billion in payments annually, partnering with more than 150,000 hotels and 200,000 travel booking providers in more than 160 countries around the globe. In addition to its headquarters in Dallas, Onyx CenterSource has regional hubs in Tønsberg, Norway; Seville, Spain; and Manila, Philippines.
