As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Job Description
- Acquire and manage a portfolio of high potential deposit.
- Build sales pipelines and deliver on both Deposit Balances and Revenue KPIs.
- Work with the team and peers to develop a focused SME sales strategy that will result in increased revenue, profit, share of wallet.
- Proactively contribute to the development of the overall Business Banking strategy
- Identify untapped and/or nascent opportunities for new and/or additional business and develop requisite business case for consideration and approval
- Engage with and understand customer needs such that they can be predicted and pre-empted
- Achieve the minimum join visits with team member per day
- Develop and engagement strategy for each portfolio and diarize activities at least 3 months
- Use of digital workflows and processes to achieve efficient and impactful engagement and accurate delivery of service.
- Use data, information, and insights to drive decision-making.
- Lead the process and confirm that closure of gaps/lapses as identified by audit, risk and compliance reviews. Implement corrective and preventative actions for the portfolio; assist with all investigations or other assessment mechanisms within the agreed time frame.
- Manage the team through implementation of suitable job structures, competencies, performance standards, talent pipelines and working environment.
- Set performance expectations and conduct performance management evaluations proactively to ensure superior levels of performance are maintained.
- Proactively manage poor performance in strict adherence to the Bank’s performance management guidelines.
- Adhere to HR policies in the management of employees.
Job Requirement
- 2/3 years of experience in SME Banking
- Min Education – SPM/ Bachelor’s Degree from a recognized accredited university
- Demonstrated ability to proactively adhere to all policies – bank and external
- Significant experience in business and retail sales. Experience in products, bank operations and customer experience are highly desirable.
- In depth knowledge of the local banking industry, banking products, banking services and banking regulation.
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
What We Do
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.
OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.
OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
