Sales Manager

Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Job Description

Responsible for leading a small to mid-size group of sales employees, striving for market growth.  Responsible for developing new business commercial within a specified region

Your day-to-day work will involve

• Achieves assigned goals for market share growth, revenue, order/shipment volumes, as well as margin percentage.
• Conducts all sales activities and processes within the parameters of the MillerKnoll Sales process, utilizing corporate tools/resources provided (Client Activation Tool Set, etc.)
• Engages with dealers within the local market to develop and grow business development
• Drives business development within the local market-monitor and track opportunities.
• Evaluates the performance/activities of the local sales team-makes adjustments as needed for effective deployment of personnel.
• Hires, develops and maintains a professional, enthusiastic, competent and committed sales staff-measured by performance results, employee morale.
• Drives A+D and CRE strategy with sellers.
• Interfaces with Regional Sales Director on overall regional strategy.
• Collaborate with Regional Sales Directors on the individual market strategies.
• Involved with direct selling activities on strategic opportunities on front/back end of sales process.
• Manages local business activities-budget management, discounting, account planning and relationship management of nbd customers,A+D firms.
• Responsible for the growth and in market mentorship of its team members.
• Provides timely, accurate regional reporting as required by Executive Sales Leadership and Sales Operations.
• Utilizes Salesforce (CRM) information to manage an active sales funnel. Accurately complete monthly forecasts of expected sales volume, by account, by product line.
• Manages within assigned expense budget.
• Works strategically with business partners within MillerKnoll North America and utilizes the current Regional Operating Agreements
• Performs additional responsibilities as requested to achieve business objectives.

What You Bring

Needed skills and experience for this role include:

• Bachelor's degree in Marketing, Business Administration or related field. Equivalent level of experience considered if evidence of ongoing professional development.
• 1+ years of sales leadership experience, demonstrating a proven track record of leadership success and knowledge of contract/capital goods industries.
• 2-4 years of successful contract/capital goods selling.
• Some knowledge of MillerKnoll products, services and culture, as well as the ability to distinguish MillerKnoll products/services from the competition.
• Advanced selling skills, e.g. account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation and contracts (closing) as well as ability to think strategically and execute tactically.
• Must have strong organizational and problem-solving skills as well as the ability to collaborate and negotiate.
• Must be an assertive, self-starter with the self-confidence and ability to represent MillerKnoll in a professional manner in order to gain a high level of confidence from a diverse group of customers.
• Must be able to work in a fast-paced, changing environment, at all levels of the organization and able to build long term relationships with customers/partners.
• Must encourage new ideas and have an ability to generate, explore, clarify them as well as having a passion for the sales process with an understanding of its foundations, actively seeking opportunities, calculating risk and committing to action.
• Excellent verbal, written and interpersonal communication ability with strong emphasis on listening-demonstrated people management skills and ability to work/contribute in a team environment.
• Demonstrated high personal performance standards, the desire and ability to continuously learn and must be results-oriented, as well as the ability to gain a high level of confidence from subordinates and a large number of customers.
• Demonstrated high level of integrity and business ethics.
• Must be financially literate, possess business acumen and be profit conscious.
• Willingness and ability to travel as required.
• Ability to effectively use office automation, communication, software and tools used in the MillerKnoll office environment.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].