Sales Manager

Reposted 18 Days Ago
Be an Early Applicant
Bengaluru, Karnataka
In-Office
Expert/Leader
Artificial Intelligence • Consulting
The Role
The Sales Manager will drive sales targeting Fortune 2000 companies, develop strategies, build relationships, close deals, and provide market insights.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Description

Job Title: Sales Manager

Job Location: Bangalore (Hybrid Model)

Job Description:

As a Sales Manager at Fractal, you will be responsible for driving sales efforts targeting North America, focusing on Fortune 2000 companies. Based out of Bangalore, you should be prepared for extensive travel to the US as required. Your role will involve leveraging your deep understanding and extensive experience in selling contact center technology to build and maintain relationships with key decision-makers, develop and execute sales strategies, and achieve sales targets.

Responsibilities:

  • Develop and implement strategic sales plans to achieve sales targets and expand our customer base in North America.
  • Identify and engage with key decision-makers within Fortune 2000 companies.
  • Build and maintain strong, long-lasting customer relationships.
  • Understand customer needs and tailor solutions to meet their requirements.
  • Lead negotiations and close deals.
  • Prepare and deliver sales presentations, solution demos, proposals, and contracts.
  • Stay updated on industry trends, market conditions, and competitor activities.
  • Provide feedback to the product and marketing teams to enhance our offerings.
  • Work closely with the pre-sales, product, and delivery teams to ensure customer satisfaction and successful project implementation.

Experience and Skill Requirements:

  • Bachelor’s degree in Business, Marketing, Computer Science, or a related field. MBA preferred.
  • Minimum 10 years of experience in selling contact center technology solutions.
  • Proven track record of successfully selling to Fortune 1000 companies.
  • Experience with companies such as Genesys, Avaya, Amazon Connect, Cisco, Five9, NICE, Verint, or similar is a mandate.
  • Utilize your existing network and prior client connections to generate new business opportunities.
  • Strong understanding of contact center technologies, including cloud solutions, AI, chatbots, and customer engagement platforms.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to travel extensively to the US as required.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Demonstrated leadership skills and the ability to influence and drive cross-functional teams.
  • Ability to adapt to changing market conditions and customer needs.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Not the right fit?  Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Top Skills

AI
Chatbots
Cloud Solutions
Contact Center Technology
Customer Engagement Platforms
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The Company
Bellevue, WA
5,262 Employees

What We Do

Fractal is one of the most prominent players in the Artificial Intelligence space. Fractal's mission is to power every human decision in the enterprise and brings AI, engineering, and design to help the world's most admired Fortune 500® companies.

Fractal's products include Qure.ai to assist radiologists in making better diagnostic decisions, Crux Intelligence to assists CEOs, and senior executives make better tactical and strategic decisions, Theremin.ai to improve investment decisions, and Eugenie.ai to find anomalies in high-velocity data & Samya.ai to drive next-generation Enterprise Revenue Growth Management.

Fractal has more than 3,000 employees across 16 global locations, including the United States, UK, Ukraine, India, Singapore, and Australia. Fractal has consistently been rated as India's best companies to work for, by The Great Place to Work® Institute, featured as a leader in Customer Analytics Service Providers Wave™ 2021, Computer Vision Consultancies Wave™ 2020 & Specialized Insights Service Providers Wave™ 2020 by Forrester Research, and recognized as an "Honorable Vendor" in 2021 Magic Quadrant™ for data & analytics by Gartner.

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