About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.
Purpose
To manages sales activities of the Resort and to ensure consistent and profitable growth in sales revenues through positive planning, deployment and management of sales personnel.
Job Responsibilities
General
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Lead by example and instils a culture of continuous learning and improvement; actively participates in Employee Relations activities and programmes.
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Ensure maximization of productivity and achieving established goals; promotes harmony between departments.
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Displays warmth, care and genuine enthusiasm when dealing with guests, tour operators and internal customers; lives the Golden Rule.
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Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals
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Prepares annual plans and forecasts, consistently monitors and manages budgetary goals.
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Maintain a professional appearance at all times and to conduct personal behaviour in a mature professional business manner when representing the resort or company
Departmental
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Prospect New Group & Events Business
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Have a Sales driven attitude
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Work with the Director of Sales & Director of Revenue to qualify group business
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Maintain the existing client base
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Represent the organization at trade shows and events
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Work closely with all internal departments to propose exciting group programs
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Work closely with the Conference Services Department for the realization of confirmed groups
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Achieve annual goals set at the beginning of the year
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Organize Group Familiarization Trips for Incentive Houses and work closely with local DMCs
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Handle Group Site Inspection Visits along with the Conference Services Department
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Perform any other cognate duties as and when required.
Special Requirements
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A university degree in marketing or business studies is preferred.
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3 years’ experience in direct sales with a luxury International Hotel.
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Possess problem-solving and analytical skills to interpret sales performance and market trend information.
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Excellent oral and written communication skills.
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Fluent in English and/ or French language.
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Computer literate.
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Compliance Policies
Grooming Policy
Confidentiality Agreement
Policy Against Harassment
Electronic Systems Policy
Code of Business Conduct and Ethics
Employee Handbook Acknowledgement Form
What We Do
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
To learn more about our career opportunities, visit fourseasons.com/careers.
For more information and reservations, visit fourseasons.com.
For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
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