Sales Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Discover a true boutique experience at Four Seasons Hotel Tokyo at Marunouchi. Located within walking distance of Tokyo Station, this 57-key intimate urban retreat is at the heart of the city's vibrant pulse. Explore the nearby galleries and upscale boutiques in Ginza, or indulge in Tokyo's hidden gems, from sushi bars and speakeasies to exceptional izakayas and local cafes. The phenomenally talented, Chef Daniel Calvert, is at the helm of Maison Marunouchi and Michelin-starred Sézanne. The former is an elevated Parisian bistro, while the latter – listed on Asia's 50 Best Restaurants and The World’s 50 Best Restaurants – is the epitome of fine French dining yet regionally-inspired.

People Functions

· Maintain a harmonious and professional relationship with co-workers, supervisors and all departments.

· Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

· Speak with others using clear and professional language.

· Prepare and review written documents accurately and completely.

· Be friendly, customer centric, smile and able to work in a team environment.

· Assist in other areas of the department as needed.

Product Functions

· Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

· Responsible for coordinating internally with the sales & marketing team.

· Assist sales team by managing schedules, filing important documents and communicating relevant information.

· Create and manage company profile on the GOLDEN.

· File and retrieve documents and reference materials.

· Handle the processing of all orders with accuracy and timeliness · Perform any additional duties as assigned by the Director of Sales or Sales Manager.

Profit Functions

· Coordinated and responded to all requests of Hotel sites for prospective business · Answered and directed all incoming phone calls within the Sales Office.

TITLE: Sales Manager

DEPARTMENT: Sales & Marketing

LEVEL: Line

REPORTS TO: Director of Sales / Sales Manager

SUMMARY: The Sales Manager primary role is to perform general office duties to support Sales & Marketing team. For example, filing, sending emails, typing, faxing, copying, companies details updating on to the GOLDEN and Maintaining company profiles.

EDUCATION: High School education or equivalent experience

EXPERIENCE: Preferred one to two years experience in related position with Four Seasons or other organization

TRAVEL: None

COMPETENCIES:

KEY BEHAVIOURAL COMPETENCIES TECHNICAL SKILLS AND KNOWLEDGE

· Excellent written and verbal communication

skills to prepare and deliver reports

· Apply an ethical approach to the outcome of

situations

· Plan and monitor duties to ensure effective and efficient use of all available resources in order to make the greatest impact on the Hotel’s/Resort’s objectives

· Strong interpersonal and relationship- building skills to work with peers, superiors and clients.

· Demonstrate the ability to multi-task

· Work in a safe, prudent and organized

manner.

· Require a flexible schedule in order to accomplish all major responsibilities and tasks.

· Require a working technical knowledge of generally accepted accounting principles and Four Seasons Internal Controls, Policies and Procedures as they relates to Cashiering. Working knowledge is generally learned on the job.

· Ability to operate fax, scanner, copier, telephone, adding machine, calculator. · Require knowledge of and the ability to operate computer equipment and Microsoft Office Suite software.

· Ability to read, write and speak English.