Sales Manager

Why join us?

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Job summary

To meet and exceed the financial and activity goals as set individually by MillerKnoll Dealer focussed activity, lead generation, challenger selling and frequent visits to dealers, the job is to develop interest and create buying potential for MillerKnoll products. This is both in partnership with the dealer and independently. To involve and co-ordinate MillerKnoll and dealer resources against sales opportunities. To have ownership and be accountable for the opportunity until point of order. Provide accurate forecasting information in a timely manner and other useful market information.

Specific responsibilities

Achieve the financial sales goal by building a strong and mutually beneficial relationship with designated Dealer/s through the provision of day to day problem solving solutions and the provision of opportunities •

• Own ongoing day to day relationship and be the prime commercial contact of choice with designated dealer at all levels Focus on identifying and creating sales opportunities for MillerKnoll and dealers in the territory which includes owning the process for Product Application / Specials / Mock Ups / SPAFS on the projects.

• Work with the MillerKnoll business development efforts by also identifying new opportunities for National Account Managers, Global Account Managers, Major Project Groups, A and D and Channel Development and work with them on projects as required •

• Provide Technical / Specification support to dealer in conjunction with Portfolio leads when required. Promote MillerKnoll products and services at all times and act in the best interests of MillerKnoll in order to meet and exceed the individual volume target. •

• Achieve the key activity goals, particularly the number of monthly dealer and client meetings.

Ensure the highest quality of presentation whether verbal or written (RFI / RFP / Tender) – Whether MillerKnoll or dealer – Best in class

Acquire product and program knowledge to ensure full personal capability to verbalise MillerKnoll’s differentiators and those of our products/programs against competitors. 

• Gain an understanding of the furniture market and the relevant activity to build relationships with key influencers in a territory.

Provide accurate and timely reports to the Regional Manager and ensure Salesforce is accurate, updated and utilised to its full potential on all opportunities. •

• Responsibility for Forecast via SFDC.

Company requirements

Health & Safety; ensure that safe working practices are followed. Attend safety briefings, as requested. Take responsibility for your own and your co-workers safety in accordance with The Health & Safety at Work Act 1974, and The Management of Health and Safety at Work Regulation 1999 Compliance; ensure compliance with business systems, processes, certification schemes, regulations and legislation relevant to the scope of your role. Support internal quality controls and audits to demonstrate compliance.

Job holder requirements

Expected Competences

• Strong interpersonal and relationship building skills

• Must demonstrate a knowledge and understanding of selling skills

• Must be able to communicate succinctly and fluently and in a compelling manner in both verbal and in written forms

• Must demonstrate high levels of drive and energy and be able to work autonomously

• Must enjoy and work well in a team when relevant

Must be flexible to work long hours when required and prepared to make regular early starts, this position requires the individual to travel up to 50% of their time •

• Must be numerate in the preparation of quotations and forecast information

Characteristics

• Methodical, hardworking, ambitious and energetic

• Ability to handle objections and minimise confrontation

• Articulate and diplomatic

• Honest and with high levels of integrity

Education and Experience Requirements

• Minimum A ‘level or higher education.

• Proven track record in generating new business for a minimum period of 2 years (or associated field).

• Driving licence (6 points maximum.)

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].