Sales Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.

The Sales Manager will ensure that sales activities, top accounts and bookings are focused to yield maximum revenue per available room:

• Develop individual accounts using information provided by sources such as but not limited to, World Wide Sales Offices, Front Office, regular guests, media, industry contacts and market intelligence, under the supervision of the Director of Sales and Director of Marketing.

• Research new market opportunities and develop strategies to penetrate companies/organizations likely to produce business for the hotel.

• Manage relationships with Preferred Partner agencies and all Wholesalers.

• Keep up to date records of account base performance and regularly review and forecast this.

• Participate in familiarization tours as required.

• Invite potential users to tour the property and conduct individual tours highlighting the facilities and services.

• Represent the hotel at travel trade or business functions as required.

• Entertain potential and existing clients in our food and beverage outlets, including weekends as and when required or appropriate.

• Ensure the correct portrayal of the company image at all times.

• Develop overseas accounts if required to do so by planning and conducting international sales trips.