Sales Manager
Responsable de cumplir objetivos de ventas por región, definir e implementar estrategias de largo plazo y asegurar la ejecución oportuna de proyectos. Lidera un equipo directo, impulsa iniciativas estratégicas de la división, fomenta el trabajo transversal y mantiene relaciones sólidas con clientes y vendors, especialmente en el segmento Service Providers.
Responsabilidades clave
- Elaborar y ejecutar planes anuales y trimestrales con Dirección de Ventas; presentar resultados a nivel de equipo.
- Asignar metas trimestrales por territorio y asegurar 100% de cumplimiento de Ventas, GP$ y GP%.
- Proveer a Ventas herramientas y reportes (slippage, utilización de crédito, reportes descendentes, nuevos clientes, leads) y estandarizar su uso.
- Desarrollar promociones y estrategias de motivación mensuales/trimestrales; coordinar con PM y vendors.
- Supervisar el desarrollo del equipo (3 personas): coaching, feedback trimestral, observaciones de servicio y reconocimiento.
- Fortalecer la comunicación interna con reuniones de ventas y con áreas de soporte.
- Gestionar escalaciones de clientes hasta su resolución satisfactoria y mantener relaciones estratégicas con vendors.
- Asegurar prácticas consistentes de people management y acciones homogéneas entre regiones.
- Coordinar con cuentas/canales globales cuando aplique, incluyendo manejo de reglas y enmiendas globales.
- Impulsar proyectos estratégicos para el crecimiento de la división y promover el trabajo cross-corporativo.
Requisitos
- Mínimo 3 años de experiencia en distribución.
- Preferente (no excluyente): experiencia atendiendo cuentas del mercado de Service Providers.
- Experiencia y/o exposición a cuentas o canales globales y manejo de reglas/enmiendas globales.
- Análisis/pensamiento crítico.
- Perfil para manejar personal
- Uso intermedio de Microsoft Office y herramientas tecnológicas.
- Excelencia en servicio.
- Habilidades conversacionales/consultivas para tratar con clientes, con capacidad de manejar conversaciones difíciles.
Calificaciones generales
- 5–7 años de experiencia relevante en gestión de ventas.
- Habilidades de organización, negociación y gestión del tiempo; capacidad para trabajar bajo presión y resolver problemas complejos.
- Conocimiento práctico de sistemas/aplicaciones y criterio avanzado para la toma de decisiones.
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Skills Required
- Minimum 3 years of experience in distribution
- Experience and/or exposure to global accounts or channels and management of global rules and amendments
- Analytical and critical-thinking skills
- Ability to manage personnel
- Intermediate proficiency with Microsoft Office and technology tools
- Excellence in customer service
- Conversational and consultative customer skills, including handling difficult conversations
- 5–7 years of relevant sales management experience
- Organization, negotiation, and time-management skills
- Ability to work under pressure and resolve complex problems
- Practical knowledge of systems and applications
- Advanced decision-making judgment
- Experience serving Service Provider accounts
TD SYNNEX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD SYNNEX and has not been reviewed or approved by TD SYNNEX.
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Healthcare Strength — Medical coverage spans multiple plan options (Anthem nationwide and Kaiser in select states) plus dental and vision, with preventive care at 100% and care navigation via Quantum Health. HSA‑eligible plans receive company contributions that enhance value.
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Leave & Time Off Breadth — Flexible or “unlimited” PTO is offered in many U.S. roles, providing broad time‑off access subject to manager approval. This structure is often cited as supporting work–life balance.
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Retirement Support — The 401(k) program includes auto‑enrollment and a company match of 50% on the first 6% after six months, with a clear vesting schedule. Administration through Fidelity and published plan details add clarity to usage.
TD SYNNEX Insights
What We Do
We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.
