Sales Manager

Posted 2 Days Ago
Be an Early Applicant
Yorba Linda, CA, USA
In-Office
22-22 Hourly
Junior
Retail
The Role
Leads store sales performance by setting goals, coaching and motivating the sales team, developing customer relationships, and executing La-Z-Boy selling programs. Oversees sales promotions, customer concerns, operational procedures, showroom standards, and collaboration with support teams. The role requires strong leadership, communication, customer service, and business skills, along with flexibility for evenings, weekends, and holidays.
Summary Generated by Built In

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
 
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. 
 
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!

Job Summary:

A pivotal leader responsible for driving sales growth and fostering a high-performing sales team. The role involves executing personnel and store sales initiatives to achieve revenue targets, while consistently upholding the company’s ethos of prioritizing people, optimizing processes, delivering exceptional products, and reinforcing the brand’s core values. This position plays a crucial role in elevating the store's sales performance and contributing to the overall company success and is held to the highest standards of ethics, integrity, and professionalism.
Training Pay: $22 per hour for 2-6 weeks (no commission)
Average Annual Earning Potential After Training: $70,000 - $90,000+ (inclusive of base, bonus, and commission)

Job Description:

✨ Lead. Sell. Earn.

Are you a driven sales leader who knows how to motivate a team, build customer relationships, and deliver results? Join La-Z-Boy as a Sales Manager and take the lead in driving store sales while developing a high-performing sales team.


This is an opportunity for a results-driven leader to make a direct impact on store performance, team development, customer experience, and revenue growth. We provide the training and tools you need to succeed, while giving you an uncapped earning opportunity based on your sales performance.


 Key Responsibilities:

  • Drive store and individual sales goals and performance
  • Coach, train, and motivate the sales team
  • Champion the La-Z-Boy selling process and in-home design program
  • Recognize top talent
  • Deliver an exceptional, branded customer experience
  • Support sales events, promotions, and store operations
  • Address customer concerns and help maintain a clean, professional showroom
  • Partner with leadership to improve sales and operational results

Operations:

  • Resolve customer concerns and other issues that may interfere with efficient sales operations.
  • Support planning and executing sales promotion and events.
  • Collaborate with support teams to ensure flawless execution of operational excellence.
  • Ensure proper execution of all existing and new systems and administrative procedures.
  • Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.

 What We're Looking For:

  • 1-3 years of sales or retail experience
  • Strong communication, leadership, and customer service skills
  • Goal-oriented with strong business and financial understanding
  • Retail sales management experience preferred
  • Ability to work evenings, weekends, and holidays based on business needs
  • Ability to lift up to 50 pounds and stand for extended periods
  • Must pass background and drug screening

What You Can Expect:

  • Training Pay: $22 per hour for 2-6 weeks (no commission)
  • Average Earning Potential After Training: $70,000 - $90,000+ (inclusive of base, commission and bonus)
  • The company will not pay less than state/local minimum wage requirements

Post-Training Pay:

  • Base Pay: $22,000 per year
  • Commission & Bonus: Earn more with UNCAPPED commission on written sales – 6% on La-Z-Boy Design Sales and 4% on other sales, other than La-Z-Boy Design Sales. Monthly bonus opportunity up to $1,500 based on achievement of store sales goals

BENEFITS: 

  • Health Insurance through Blue Cross/Blue Shield
  • Optum for Prescriptions In-Network
  • Dental and Vision Insurance
  • Paid Vacation
  • 401k with match
  • Disability Insurance
  • Life Insurance and AD&D
  • Paid Bonding Leave
  • Paid Training
  • Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free
  • Tuition Reimbursement (may receive up to $5,250 per calendar year)
  • Employee Assistance Program (Free to all employees!)
    • Counseling sessions
    • Financial and legal resources

OTHER DUTIES:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job.  Duties, responsibilities and activities may change at any time with or without notice.


At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.


Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills. By providing our salary ranges and compensation range details, we aim to foster understanding and confidence in our pay practices. Should the base rate plus the commissions earned during a performance period not be at or greater than location minimum wage requirements for the period, the company will make a minimum wage adjustment for the employee to be compliant with minimum wage for the location.

Weekly Hours:

40

Benefits for Employees in the US:

Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

More information can be found via: https://learn.bswift.com/la-z-boy

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [email protected] or by calling 734-242-1444.

Skills Required

  • 1-3 years of sales or retail experience
  • Strong communication, leadership, and customer service skills
  • Goal-oriented with strong business and financial understanding
  • Retail sales management experience
  • Ability to work evenings, weekends, and holidays based on business needs
  • Ability to lift up to 50 pounds and stand for extended periods
  • Must pass background and drug screening

La-Z-Boy Incorporated Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about La-Z-Boy Incorporated and has not been reviewed or approved by La-Z-Boy Incorporated.

  • Retirement Support — A 401(k) and Roth 401(k) with a company match up to 6% of eligible wages anchors the financial benefits. This supports long-term savings and complements other financial perks.
  • Healthcare Strength — Medical, dental, and vision coverage are standard, alongside an Employee Assistance Program and wellness initiatives. Additional protections such as life/AD&D and disability coverage broaden the safety net.
  • Leave & Time Off Breadth — Paid holidays and vacation/PTO are included, with parental/bonding leave available. Specific time-off details are outlined in role postings and can vary by location and position.

La-Z-Boy Incorporated Insights

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The Company
HQ: Monroe, MI
2,888 Employees

What We Do

La-Z-Boy Incorporated brings the transformational power of comfort to people, homes, and communities around the world—a mission that began when our founders invented the iconic recliner in 1927. Today, we operate as a vertically integrated furniture manufacturer and retailer, committed to uncompromising quality and compassion for our consumers. Our Retail segment consists of 184 company-owned La-Z-Boy Furniture Galleries® stores and is part of a broader network of over 350 La-Z-Boy Furniture Galleries®, serving customers nationwide when coupled with La-Z-Boy.com. Joybird®, an ecommerce retailer and manufacturer of modern upholstered furniture, has 12 stores in the U.S. In our Wholesale segment, we manufacture comfortable, custom furniture for our Furniture Galleries® and a variety of retail channels: England Furniture Co., which offers custom upholstered furniture, and casegoods brands Kincaid®, American Drew®, and Hammary®, which provide pieces that make every room feel like home. The La-Z-Boy Incorporated state-of-the-art, LEED-certified world headquarters is located in Monroe, Michigan. This location along with our Innovation Center in Dayton, Tennessee, and all our North American manufacturing locations all represent our commitment to the environment—we integrate sustainable business practices to reduce the impact of our operations. Being a great employer isn’t limited to our sustainability or record-breaking safety performance; it also means being a good corporate citizen. In FY 2023, La-Z-Boy Incorporated and the La-Z-Boy Foundation granted more than $3 million to non-profit organizations through monetary and in-kind donations. Our signature partnership with Ronald McDonald House Charities® (RMHC®) helps give families a comfortable home away from home while their children receive much-needed medical care, as we’ve donated more than 15,000 pieces of furniture to RMHC® homes. Join our team to impact the world through comfort.

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