The Role
Solicits and manages hotel accounts, prospecting within assigned territories, conducting sales calls, closing business, and achieving room-revenue and market-share goals. The role develops client relationships, monitors account production and market trends, coordinates promotions and sales blitzes, conducts property tours, and participates in sales meetings and professional organizations. It also supports hotel operations through guest service, scheduled office coverage, compliance with brand standards, and other duties assigned by hotel leadership.
Summary Generated by Built In
Description
We are excited to add a Sales Manager to our hotel team! This is a great opportunity for a relationship-driven sales professional who enjoys building connections, developing new business, and seeing the direct impact of their efforts on hotel performance.
The Sales Manager will work closely with the Director of Sales and hotel leadership to grow revenue through business travel, group sales, account development, prospecting, and local market relationships. You’ll manage existing accounts while actively identifying new opportunities to bring business into the hotel.
At Avion Hospitality, we believe great results start with great people. We are looking for someone who brings energy, accountability, curiosity, and a genuine desire to build lasting relationships with our clients and community.
What You'll Do
- Prospect and develop new business opportunities within assigned market segments and territories.
- Manage and grow relationships with existing corporate, business travel, group, and other assigned accounts.
- Conduct proactive sales activities, including prospecting calls, appointments, client visits, site tours, networking, and local market outreach.
- Meet or exceed individual sales activity and revenue goals established with the Director of Sales.
- Monitor account production, market trends, competitive activity, and business opportunities to identify areas for growth.
- Develop strategies to address changes in account production or market demand.
- Conduct hotel tours and site inspections for prospective clients and decision-makers.
- Prepare proposals, follow up on inquiries, negotiate within established guidelines, and help convert opportunities into booked business.
- Maintain consistent communication and follow-up with prospective and existing clients.
- Participate in sales blitzes, promotions, networking events, and other business-development initiatives.
- Represent the hotel at appropriate community and professional organizations to develop relationships and generate leads.
- Partner with hotel operations to ensure client expectations and commitments are communicated and successfully executed.
- Meet and greet key clients and onsite contacts when appropriate.
- Maintain accurate account, activity, and sales information within required hotel sales systems.
- Participate in sales meetings, revenue discussions, and other hotel meetings as required.
- Maintain a strong understanding of the hotel, competitive set, local market, and Avion Hospitality sales strategies.
- Support Manager-on-Duty or occasional weekend coverage when scheduled based on hotel needs.
- Perform other duties and special projects as assigned by the Director of Sales or General Manager.
Full-Time Benefits
- Paid Time Off
- Comprehensive Health Benefits
- 401(k) with Company Match
- Employee Assistance & Wellness Resources
- Career Growth & Development Opportunities
- A Stable, People-Focused Work Environment
Requirements
What We're Looking For
- Previous hotel sales, hospitality sales, account management, business development, or related experience preferred.
- Experience with business travel, corporate accounts, group sales, or hotel sales is a plus.
- High school diploma or equivalent required; college coursework or degree in Hospitality, Business, Marketing, or a related field is preferred.
- Strong communication, relationship-building, negotiation, and presentation skills.
- Comfortable prospecting and developing new business through phone, email, networking, and in-person outreach.
- Ability to analyze account production, market information, and sales performance to identify opportunities.
- Strong organizational and follow-up skills with the ability to manage multiple accounts and priorities.
- Comfortable working independently while collaborating closely with hotel leadership and operations.
- Proficiency with Microsoft Office and the ability to learn hotel sales, CRM, and property-management systems.
- Valid driver's license and ability to travel locally for sales calls, client meetings, and networking events as needed.
- Ability to maintain professionalism, sound judgment, and a guest-focused approach in a fast-paced hotel environment.
Skills Required
- High school diploma or equivalent
- College coursework in a related field
- Experience in a hotel or related field
- Valid driver's license for the applicable state
- Proficiency with Windows operating systems
- Ability to communicate information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work effectively in stressful, high-pressure situations
- Ability to maintain composure and objectivity under pressure
- Ability to anticipate, prevent, identify, and solve workplace problems
- Ability to assimilate and evaluate complex information from disparate sources
- Ability to listen to, understand, clarify, and resolve concerns from coworkers and guests
- Ability to understand financial information, data, and basic arithmetic functions
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The Company
What We Do
Avion Hospitality is a third-party national hotel management company specializing in branded full-service, select-service, and luxury independent properties. It provides a management platform for hotel owners, focusing on exceptional service and operational expertise.
