At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world.
As we continue to grow in the U.S., our primary focus is on serving small and medium-sized businesses and helping them solve their everyday delivery needs. Over time, we expect our customer base to expand to include larger businesses with more complex logistics needs, including customers that leverage API integrations to connect directly with our platform. And we need your help to get us there!
We are looking for a Sales Manager, based in New York. The ideal candidate will lead and motivate our Sales team to meet and exceed team and individual goals. Your job is to build a high-achieving sales team that identifies sales leads, introduces Lalamove’s services to new clients, and builds strong, lasting customer relationships.
What you'll do:
Leadership & Team Development: Lead, motivate, and develop a high-performing sales team. Set clear individual and team goals, provide ongoing coaching and feedback, and hire and develop talent as the team continues to grow.
Account Management & Growth: Guide the team in nurturing and growing existing customer relationships while maintaining a strong focus on new customer acquisition. Help the sales team effectively balance account growth, customer follow-up, and new business development.
Process Building & Scalability: Help shape how our sales organization operates by building scalable processes and best practices. Identify gaps, introduce structure, and develop repeatable workflows across prospecting, pipeline management, account management, reporting, and overall sales execution.
Analytics & Performance Management: Use sales data and KPIs to understand team performance, identify opportunities for improvement, and translate insights into action. Establish effective reporting and provide management with clear visibility into performance, pipeline, and areas of opportunity.
Sales Execution: Bring strong hands-on sales experience and a deep understanding of prospecting, lead qualification, relationship building, negotiation, and closing. Lead by example and help the team continuously improve how they identify and convert new business opportunities.
Coaching & Consultative Selling: Coach the team on consultative selling and how to understand customer needs, position Lalamove’s services effectively, and build long-term relationships. Establish clear expectations around both input and output KPIs and help the team develop the skills needed to consistently achieve them.
What we seek:
Minimum 8 years of relevant sales experience, including at least 2-3 years of experience managing and developing a sales team. Experience in a startup, logistics, or similarly fast-paced environment is a plus.
Bachelor's degree Business, Finance or related discipline
Excellent problem solving, presentation and negotiation skills
Willingness to roll up your sleeves and take accountability
Must have excellent presentation and communications skills and be fluent in English
Proficiency in CRM programs is a plus
Skills Required
- Minimum 8 years of relevant sales experience
- At least 2–3 years of experience managing and developing a sales team
- Bachelor’s degree in Business, Finance, or a related discipline
- Excellent problem-solving, presentation, and negotiation skills
- Willingness to take accountability and work hands-on
- Excellent presentation and communication skills
- Fluency in English
- Experience in a startup, logistics, or similarly fast-paced environment
- Proficiency in CRM programs
Lalamove Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lalamove and has not been reviewed or approved by Lalamove.
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Strong & Reliable Incentives — Incentive programs such as missions, bonuses, and vehicle‑sticker promotions are highlighted as ways to boost driver earnings, with occasional commission reductions further enhancing take‑home. These extras can make the platform appealing for supplemental income and busy periods.
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Healthcare Strength — Corporate roles in some markets describe access to employer‑provided medical and dental coverage. This indicates a conventional health benefits baseline for office staff.
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Leave & Time Off Breadth — Office locations reference paid holidays, sick leave, and some work‑from‑home flexibility. This points to standard time‑off provisions for corporate employees in select markets.
Lalamove Insights
What We Do
Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
