Canlan Sports exists to create experiences where people find their people through the power of play, because we believe everyone deserves a team. As North America's largest private sector owner and operator off recreational sports complexes, Canlan Sports brings that belief to life across 15 multi-sport complexes and more than 70 playing surfaces spanning Canada and the United States. From ice and court to turf and digital, we offer a wide array of recreational sports experiences designed to build community, foster connection, and change lives for the better.
Salary Range: $46,000-$51,000/ year
Job SummaryEntrepreneurial and passionate about selling a sports and recreational experience with a truly differentiated competitive advantage, the Sales Manager develops and executes sales strategies, manages customer relationships and oversees sales processes executes sales strategies within their Sports Complex and leads the Sales and Events team to increase Sports Complex revenue and provide a best-in-class recreational customer experience.
The Sales Manager is responsible for identifying and generating new leads, conducting local market analysis and competitor trends, acquiring new customers, growing and retaining customers and implementing effective sales strategies that drive revenue growth. The Sales Manager works closely with marketing and their operations colleagues to identify new opportunities and align strategies that improve overall sales performance in their sports complex
AccountabilitiesThis role is accountable for:
- Community Programs + Event Sales planning execution
- 3rd Party contracts
- Sports Complex Surface flow management with General with support from the Director of Sales.
- Development & Execution of the sports complex marketing plan with support from the Director of Sales
- Maximize, monitor, and reporting on Ice/Surface Utilization
- Generate leads ales materials around the sports complex are on brand, up to date and monitored daily
- Surface booking contract creation with terms and signatures.
- Analyze sales data and market trends to identify opportunities and areas for improvement
- Ensure compliance with company sales policies and processes as per Sales Playbook
- Collections of all outstanding Account receivables.
- Post-Secondary school diploma or degree in Business, Marketing and/or Recreation.
- Completed both the APQ and SCQ training an asset.
- 3 years minimum of previous sales experience within a sport and/or recreational environment.
- Demonstrate leadership and the ability to motivate, coach, and manager A team working towards strategic goals.
- Critical thinking to provide solutions matched with strong communication, consultation, and presentation skills.
- Customer Service focus, strong follow-up skills and an ability to deal with tact, diplomacy, and confidentiality.
- Strong negotiating skills with ability to effectively turnaround objections, work around business obstacles and close sales.
- Basic accounting or budget experience, including the ability to manage expenses, track revenue, and identify where areas of opportunity and weakness exist.
- Ability to work independently and in a team environment with excellent organizational and time management skills.
- Working knowledge of MS Office Suite, CRM, and Database Management.
If you are interested in this role and becoming part of the Canlan team, please apply online.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices. As part of our recruitment and hiring practices, we may use AI-based tools to assist in the initial screening and assessment of applications. All final hiring decisions are made by human reviewers.
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Skills Required
- Post-secondary diploma or degree in Business, Marketing, and/or Recreation
- Minimum three years of sales experience in a sports and/or recreational environment
- Leadership experience with the ability to motivate, coach, and manage a team
- Strong communication, consultation, and presentation skills
- Customer service focus and strong follow-up skills
- Negotiation skills and ability to overcome objections and close sales
- Basic accounting or budget experience, including expense and revenue tracking
- Ability to work independently and collaboratively
- Excellent organizational and time management skills
- Working knowledge of Microsoft Office Suite, CRM, and database management
- Completed APQ and SCQ training
What We Do
Canlan Sports provides inclusive, accessible, and environmentally friendly spaces for people to stay active, play sports, and connect with their communities. They operate state-of-the-art multi-purpose recreation and entertainment facilities, offering a wide range of hockey, soccer, and multi-sport leagues, tournaments, and instructional programs for both youth and adults across North America, focusing on delivering extraordinary sports experiences.
