Europcar Mobility Group
At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.
Job Description
Europcar is looking for Sales Manager
Would you like to be part of the Europcar team? We are looking for a Sales Manager at our Inverness Airport location.
You will manage all station activities to maximise revenue, including local ancillary sales, SME sales, and walk-in reservations across all brands. This also involves overseeing all operations based SME/B2B programs and managing the Revenue & Performance Coaches.
Benefits:
Competitive Basic Salary
Provision of a fully electric company car with on site charging (subject to availability)
Exceptional commission scheme - uncapped bonus potential with on target earnings.
Starting on 6 weeks holiday (including bank holidays), increasing with length of service
Free on site car parking
Pension and a life insurance scheme
Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
Discounted car hire rates across our network
20% discount on EE mobile phone contracts*
Discounted hotel rates through the Accor Group after 12 months service*
Cycle2Work*
Free annual eye tests
Confidential legal and support service through BUPA
Career progression and development
*forms part of current non contractual benefit offering
Main duties:
Maintain and develop processes related to increasing revenue and sales performance
Use performance tools and sales data monitor counter sales activities and develop plans for improvement
Generate weekly and monthly country reviews with results vs ly and vs target with corrective actions
Setting and validation of monthly incentive target for all stations/counter agents
Participate in the recruitment and development of Revenue & Performance Coaches, Station Manager and Counter Agents with the right sales skills
Coordinate counter agents’ training programmes.
Maximise the impact of the Revenue & Performance Coaches
Develop and delivery training and incentive for Counter Sales Coaches
Improve Sales Culture throughout Operations network
Deliver counter sales training courses to staff at all levels - specifically “Maximising
Your Impact”, “Putting it into Practice”, “Coaching through Leadership” as well as adhoc courses such as “Overcoming Objections”
Deliver a hands-on approach to coaching and supporting the stations by visiting targeted locations.
Directly coach staff at allocated locations.
Launch and deliver station SME initiatives including target setting, programme design and delivery and any relevant training required
Coordinate, motivate and drive Territory Managers and Airport Managers to ensure continuous improvement
Design and delivery of new products in conjunction with Sales & Marketing and relevant Group functions
Represent UK in all Group related station generated revenue initiatives
Design and implement “Champions Programme” in conjunction with Group colleagues
Review and monitor station performance both remotely and in a live station environment
Design and delivery UK workshop and initiatives aimed at specific job types - Territory Manager / Sales Managers / Airport Managers etc
What we are looking for:
A full, valid clean driving licence, with a minimum of 4 years driving experience is required
People management skills
Reliable, flexible, positive and professional.
Excellent coaching and training skills
Good communication and presentation skills
Good numeracy, analysing and forecasting skills
Good team player
Customer service skills
Ability to adapt to the needs of the business
A keen, positive and enthusiastic nature
It is essential that you understand the challenges of the rental and sales sector, reaching KPI’s and targets and delivering your work to the highest standards.
If you believe you have what it takes to become a successful Sales Manager within Europcar, then please apply today!
Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.
We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com
Skills Required
- Full, valid, clean driving licence
- Minimum four years of driving experience
- People management skills
- Excellent coaching and training skills
- Good communication and presentation skills
- Good numeracy, analysis, and forecasting skills
- Customer service skills
- Ability to adapt to business needs
- Understanding of rental and sales-sector challenges, KPIs, and targets
- Reliable, flexible, positive, and professional attitude
- Good team-player skills
- Keen, positive, and enthusiastic nature
What We Do
Europcar Mobility Group is the European N°1 in vehicle rental, with the ambition to become a leader in dedicated, sustainable mobility services in the years to come. The Group offers a wide range of car and van rental services: be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, for businesses and individuals, relying on a fleet equipped with the latest engines including more and more "green" vehicles (EVs, PHEVs). It operates distinctive brands, responding to differentiated needs, use cases and expectations in terms of level of service: Europcar® - the European leader of car rental and light commercial vehicle rental, Goldcar® - the lowcost leader in Europe, and Ubeeqo® – one of the European leaders of roundtrip car-sharing (BtoB, BtoC). Customers’ satisfaction is at the heart of the Group’s ambition and that of its more than 8,000 employees, everywhere Europcar Mobility Group delivers its mobility solutions, thanks to a strong network in 140 countries (including 16 wholly owned subsidiaries completed by franchisees and alliance partners).
