This is an exciting opportunity for a seasoned Hotel Sales Manager to become part of our dynamic team at The Lodge at Marconi, situated in Marshall, CA. Our property prides itself on recent renovations and a fresh outlook. Boasting a total of 8 indoor and outdoor event spaces, our hotel is the ideal location for various occasions including weddings, conferences, and retreats. Tucked away in the hills overlooking Tomales Bay, our 46-room hotel provides a distinctive and charming backdrop. Join us and take on a crucial role in showcasing our outstanding hotel and event venue to prospective guests.
About the Role
We’re seeking a dynamic and results-driven Social Sales Manager to join our team and drive business growth for our newly reimagined, 45-room hotel and event destination nestled in the scenic hills above Tomales Bay. This historic lodge, thoughtfully restored in 2022, blends timeless charm with modern resort amenities and offers 8 versatile indoor and outdoor spaces for weddings, conferences, and retreats.
In this pivotal role, the Social Sales Manager will focus on cultivating new business, nurturing existing client relationships, exceeding sales targets, and execute seamless guest experiences.
Key Responsibilities
• Proactively solicit new accounts, target high-potential markets, and secure group and event bookings.
• Develop and implement strategic sales plans to achieve revenue and room night goals.
• Manage and grow existing client accounts, ensuring strong, lasting relationships.
• Conduct site inspections and deliver compelling proposals to potential clients.
• Respond to complex, high-value inquiries with precision and professionalism.
• Analyze market trends and competitor activity to identify opportunities and refine sales
strategies.
• Collaborate cross-functionally with events, operations, and revenue management teams.
• Maintain accurate documentation, client communications, and reporting using CRM and sales systems.
• Support event planning and logistics to ensure a smooth guest experience from booking to execution.
• Manage pre-event coordination, onsite support, and post-event follow-up.
• Ensure all event details align with guest expectations, brand standards, and operational
capabilities.
• Attend industry events, participate in sales and property specific meetings, and represent the hotel with excellence.
Qualifications
• Minimum 2 years of hotel sales experience required.
• Strong interpersonal and communication skills, both written and verbal.
• Highly organized, detail-oriented, and self-motivated with the ability to work independently.
• Skilled in negotiating, presenting, and closing deals effectively.
• Proficient in general computer and sales systems (CRM, reservation, and revenue tools).
• Demonstrated ability to manage multiple accounts and deliver exceptional customer service.
• Professional demeanor with a competitive drive and collaborative mindset.
• Must be legally authorized to work in the United States.
Note: This job description reflects key duties and responsibilities and may evolve to meet
business needs. Additional tasks may be assigned as necessary.
Oliver Hospitality is an Equal Opportunity Employer and considers qualified applicants without regard to any characteristic protected by applicable federal, state, or local law. Qualified applicants with criminal histories will be considered in accordance with the California Fair Chance Act.
Qualifications- Refined verbal and written communication skills
- A minimum of 3-5 years of hotel sales
- Must be proficient in general computer knowledge
- Effectively manage client relations
- Partner with operations and events departments to ensure full participation in servicing guests and clients
- Must be proficient in general computer knowledge
- Capacity to work independently
- Passion and drive
- Competitive spirit
- Professionalism
- Strong written skills
- Detail oriented
- Hospitality experience preferred
- Must be eligible to work in the USA
Skills Required
- Minimum 2 years of hotel sales experience
- 3–5 years of hotel sales experience
- Refined written and verbal communication skills
- Strong interpersonal and client relationship management skills
- Negotiation, presentation, and deal-closing skills
- Proficiency with general computer systems, CRM, reservation, and revenue tools
- Ability to manage multiple accounts and deliver exceptional customer service
- Strong organization and attention to detail
- Ability to work independently
- Professional demeanor, competitive drive, passion, and collaborative mindset
- Legal authorization to work in the United States
- Hospitality experience
What We Do
Oliver Hospitality is a Nashville-based hotel and restaurant management company founded in 2009. The company specializes in hotel development, management, project management, and advisory services, focusing on creating thoughtfully crafted experiences. Its mission is to transform old and new properties into engaging, thoughtful spaces, inspiring memories through genuine guest experiences, tailored service, and intentional design.
