Sales Manager

Posted 12 Days Ago
Be an Early Applicant
Needham, MA, USA
In-Office
70K-75K
Entry level
Hospitality
The Role
Solicits and closes business travel, group, meeting, and event accounts; develops client relationships and revenue strategies; negotiates rates, manages leads and reservations, coordinates with hotel operations and revenue management, records sales activity, and supports guests and hotel leadership.
Summary Generated by Built In

Description

The Sheraton Boston Needham Hotel is currently seeking a dynamic, and motivated individual for the position of Business Transient Sales Manager. This candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience essential.

The responsibilities of the Business Transient Sales Manager include but are not limited to:

· Solicitation of new and existing accounts to meet and exceed business travel and group revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication

· Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, negotiating and closing sales

· Experience selling to a variety of market segments 

· Marriott experience preferred but not necessary

· Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships

· Ability to quote rates and availability to customers and manage group and catering leads alongside revenue management for optimal pricing as needed

· Ability to work with the operation team to execute group, meeting, and event business as needed

· Must have the ability to communicate effectively with all hotel departments but also work independently

· Assist with other areas as assigned by the General Manager, and Regional VP of Sales and Marketing

· Ability to log all sales related activity in the Marriot CI/TY System

· Ability to utilize onsite reservation system- Lightspeed experience preferred to manage reservations

· Some weekend office coverage as needed

· Additional tasks and duties required by the Director of Sales or the Managing Director. 


Requirements/ Preferred Skills

· Knowledge of Marriott CI/TY, Lightspeed, Agency 360 and Demand 360

· Proficient in Microsoft Word, Office, Chrome, Internet Explorer

· Well organized and detail oriented

· Ability to work independently

· Display initiative, perseverance and analytical skills

· Effective communication

· Professional and ethical

· Displays enthusiasm

· Excellent customer service skills

· Team player and ability to get along with others

· Available to meet guests which may include weekends

· Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

*Sheraton Boston Needham Hotel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Skills Required

  • Hospitality sales experience
  • Excellent organizational and communication skills
  • Ability to multitask
  • Experience selling to multiple market segments
  • Ability to prospect, negotiate, and close sales
  • Ability to develop strategic revenue plans and meet sales goals
  • Ability to quote rates and availability and manage sales leads
  • Ability to coordinate with hotel operations and revenue management
  • Ability to work independently and communicate with hotel departments
  • Ability to use Marriott CI/TY, Lightspeed, Agency 360, and Demand 360
  • Proficiency in Microsoft Word, Microsoft Office, Chrome, and Internet Explorer
  • Well organized and detail oriented
  • Initiative, perseverance, and analytical skills
  • Professional, ethical, enthusiastic, and customer-service oriented
  • Teamwork and ability to work well with others
  • Availability for weekend office coverage and guest meetings
  • English reading, writing, speaking, grammar, and communication proficiency
  • Marriott experience
  • Lightspeed experience
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The Company

What We Do

StepStone Hospitality specializes in the management of full-service hotel and restaurant operations, aiming to create asset value for owners through a combination of hands-on operations, strategic asset management, and food and beverage expertise.

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