Sales Manager

Posted One Month Ago
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Gurgaon, Gurugram, Haryana, IND
In-Office
Expert/Leader
Information Technology
The Role
Manage sales of self-service solutions across diverse industries by identifying and forecasting opportunities, developing account and customer opportunity plans, building customer relationships, and articulating business value. Coordinate pre-sales, installation, services, and follow-up activities while managing customer issues through resolution. Prepare presentations and proposals, assess opportunity risks, and achieve results through strong communication, negotiation, analytical, interpersonal, and leadership skills.
Summary Generated by Built In

Eligibility Criteria : 

  • Qualification : BE/B.Tech (MBA will be added advantage)
  • Experience :  Approx 9-14 years

Key responsibilities-

  • Domain exposure to Manufacturing, IT and ITES environment , Travel, Hospitality ,Airports ,BFSI preferable
  • Understanding of diverse industries and articulating the business value of the self service solutions to business users
  • Capturing and updating opportunities for the sales funnel
  • Maintaining and building strong relationships with customers to increase customer satisfaction
  • Matching customer business objectives with the self service solutions that deliver value to the customer
  • Conducting opportunity risk assessments and forecasting
  • Developing account plans, customer opportunity plans and presenting high quality, professional presentation and proposal materials
  • Coordinating resources to ensure all activities of pre-sales, installation, services and follow-up are completed on time and with superior quality.
  • Very result oriented and number focused.
  • Very high degree of customer orientation. Own customer issues till closure and resolve them working through the internal system of the organization.
  • Excellent Communication and analytic skills
  • Good Interpersonal, Negotiation and Strong leadership skills
  • Should have expertise in any of the following - Telephony (Voice & Call Centers). Audio Video conferencing. Data security & storage and Data Networking

Skills Required

  • BE or B.Tech degree
  • Approximately 9 to 14 years of experience
  • Experience in manufacturing, IT, or ITES environments; exposure to travel, hospitality, airports, or BFSI is preferred
  • Expertise in telephony, voice and call centers, audio-video conferencing, data security and storage, or data networking
  • Excellent communication and analytical skills
  • Strong interpersonal, negotiation, and leadership skills
  • Result-oriented and number-focused approach
  • High degree of customer orientation and ownership of customer issues through resolution

Black Box Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Black Box and has not been reviewed or approved by Black Box.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical and prescription drug coverage plus dental and vision plan options. Life and disability protections are also included, along with EAP and emergency travel assistance.
  • Leave & Time Off Breadth — Time-off offerings are described as broad, including paid time off, company holidays, floating holidays, and multiple leave types such as jury duty and bereavement leave. Paid time off and benefits are also characterized as “good” in at least one recent account.
  • Retirement Support — Retirement and tax-advantaged savings options include a 401(k), FSAs, and an HSA with company contributions. A company match is also cited in one instance, suggesting some employer support for retirement saving.

Black Box Insights

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The Company
HQ: Plano, TX
5,000 Employees

What We Do

Black Box is a global digital infrastructure integrator delivering network and system integration services and solutions, support services, and technology products to businesses in the United States, Europe, India, Asia Pacific, the Middle East, and Latin America and has around 4,000 professionals globally. Black Box has strong service offerings in network integration, digital connectivity infrastructure, data center build-out, modern workplace, and cybersecurity for businesses across various industries including financial services, technology, healthcare, retail, public services like airports; manufacturing, and other sectors.

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