Sales Manager

Posted 25 Days Ago
Be an Early Applicant
Melbourne, Victoria, AUS
In-Office
Mid level
eCommerce • Information Technology • Retail • Appliances
The Role
Lead and coach the store sales team to achieve sales targets, maintain high shop-floor presentation and stock integrity, enforce loss-prevention procedures, and support customer service and merchandising across product categories.
Summary Generated by Built In
Company Description

At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices. 

We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.  

JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you. 

Why join JB Hi-Fi?

  • Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
  • Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
  • Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
  • Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
  • We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
  • Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
  • Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
  • Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

About the role
As the Sales Manager, you will have the opportunity to develop and guide the store team to achieve the JB sales goals, ensuring that you are on the shop floor remaining in close contact with customers and team members, including:

  • Leading a unified team that delivers sales, service, merchandising and maintains operational standards across all product categories
  • Coaching and developing the sales team, enabling them to achieve required sales budgets through the use of JB Hi-Fi sales process
  • Ensuring the shop floor is always maintained with high presentation standards
  • Maintaining stock integrity through compliance to loss prevention procedures

Qualifications

About you

  • A natural leader and team player
  • Passionate about identifying and developing talent to build careers and meet organisational goals
  • Customer focused and results driven
  • Be able to work collaboratively with others to meet shared objective

Additional Information

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!

Skills Required

  • Proven leadership and team management skills
  • Ability to coach and develop sales team to meet sales budgets
  • Customer focused and results driven
  • Ability to work collaboratively with others to meet shared objectives
  • Maintain high presentation standards on the shop floor
  • Compliance with loss prevention and stock integrity procedures
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The Company
Year Founded: 1952

What We Do

JB Hi-Fi Limited is a leading Australian retail group that brings together three prominent brands: JB Hi-Fi, The Good Guys, and e&s. The company specializes in selling a wide range of consumer electronics, whitegoods, home appliances, and entertainment products. With over 340 stores across Australia and New Zealand and a strong online presence, the Group serves diverse customers, including the commercial, insurance, and education sectors.

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