The Role
Sell and book hotel rooms and event space to maximize revenue and occupancy. Prospect, qualify, and maintain corporate, group, and convention accounts. Develop sales plans, coordinate contracts and bookings, participate in client meetings and property events, and support guest relations. Collaborate with management to drive revenue, profitability, and customer satisfaction.
Summary Generated by Built In
Job Summary: The sales manager is responsible to support and represent the Mohican Lodge in maximizing sales opportunities and profitability for the hotel and event center by selling and booking hotel rooms and event space. They will share responsibility for overseeing, prospecting, qualifying and maintaining new and existing accounts in the corporate, corporate group and convention group (including SMERF) market segments for the hotel. They will learn to plan strategies and solicit hotel business focusing on increasing hotel revenues and occupancy levels, through yield management practices and active solicitation in assigned market segments.
Benefits
- Medical and Dental Insurance
- PTO
- 401(k) Retirement Savings Plan
- Hotel Room Discounts
- Ongoing Training and Career Development
- Quarterly commission bonus
Responsibilities
- Developing an aggressive and market appropriate on-going sales building plan for the booking of the hotel and conference center, with cooperation and direction from the General Manager.
- Participate in a weekly/monthly property sales meeting process with Sales Staff, Hotel General Manager, Department staff management meetings, Pre and post conference client meetings, CVB Director and staff
- Actively participate in greeting and other guest relations work in a hands-on manner for the property’s business conference or association clients when they are having a function or event.
- Participate and assist with contracts and booking details for business conference or association groups and events needing function space and sleeping rooms. Refer food and beverage arrangements to Catering Director.
- Generate revenues and make a positive impact on the hotels’ gross operating profit and customer satisfaction/service standards.
- Help design, complete, prepare and participate with follow-up action steps for sales calls in designated market segments, in cooperation with the overall Sales Department mission.
Qualifications
- High School Diploma or GED required. Some college preferred
- Experience: 2-5 years of sales and marketing experience preferred. Some prior catering sales experience preferred.
- Ability to use computer for daily work. Strong knowledge of spreadsheets, word processing, advertising and photo software.
- Possess working knowledge of catering software and hotel front desk POS systems.
- Communicate effectively with staff and guests, verbally and in writing. This being done with a strong understanding of the English language.
- Establish and maintain effective working relationships with employees and customers.
- Possess strong interpersonal, sales and marketing experience and skill. Demonstrate organizational, planning and goal setting skills.
- Possess extensive demographic knowledge of region, state, city hotel and conference center competitive market.
- Possess extensive knowledge and skill working with marketing and advertising mediums: print, TV, radio, and social media.
- Knowledge of food and beverage menus, presentation of food and beverage items, food delivery, guest service and room setup helpful.
- Follow written and verbal instructions. Act independently with minimal supervision.
- Good driving record and able to drive a car for travel.
- Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, labor relations, and corporate and property-specific policies.
- Exert well-paced ability to maneuver between functions occurring simultaneously.
- Occasionally lift up to 25 lbs.
- Sit at keyboard during long periods of time.
- Climb steps in hotels that do not provide elevators.
- Travel by car frequently.
About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- High School Diploma or GED
- Some college
- 2-5 years of sales and marketing experience
- Prior catering sales experience
- Ability to use computer for daily work
- Strong knowledge of spreadsheets and word processing
- Knowledge of advertising and photo software
- Working knowledge of catering software
- Working knowledge of hotel front desk POS systems
- Effective verbal and written communication skills
- Ability to establish and maintain effective working relationships
- Strong interpersonal, sales and marketing skills
- Organizational, planning and goal-setting skills
- Extensive demographic knowledge of regional/state/city hotel and conference market
- Knowledge and skill with marketing and advertising mediums: print, TV, radio, and social media
- Knowledge of food and beverage menus, presentation, delivery, guest service and room setup
- Ability to follow written and verbal instructions and act independently with minimal supervision
- Good driving record and ability to drive for travel
- Knowledge of federal, state and local employment, safety, wage and labor laws and property policies
- Ability to handle multiple simultaneous functions
- Occasionally lift up to 25 lbs
- Ability to sit at keyboard for long periods
- Ability to climb steps in hotels without elevators
- Travel by car frequently
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The Company
What We Do
Founded in 1965, Regency Hotel Management is a leading hotel management company that provides strategic solutions to help properties maximize profits and asset value. The company manages a diverse portfolio of over fifty properties across nineteen states, focusing on uncovering revenue opportunities and implementing strategic growth to help each property reach its fullest potential.
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