JOB SUMMARY/PURPOSE
Position manages Sales to the Sanitaryware industry in West Asia. S/He plays a key role in developing the markets, creating new opportunities, and converting them to sales to expand the company's market presence in the Ceramic Industry.
Take charge of managing customers and prospects of the customer portfolio, for which s/he is responsible.
Drive business & market development within the geographical scope.
Participate in the development of the commercial strategy for her/his perimeter. Support growth strategies.
Be responsible for the commercial development and the profitability of the activities in his/her perimeter.
KEY TASKS AND RESPONSIBILITIES
Manage to achieve commercial targets.
Develop the markets and implement a strategic sales plan that expands the company's customer base and ensures its strong presence.
Effectively manage leading indicators in her/his markets.
Manage to ensure customers’ inquiries, orders, sample requests and complaint cases are being processed and effectively communicate with the customers.
Account management at medium accounts; if relevant, supports Key account manager or Sales directors for some large accounts, including but not limited to: negotiating short-term and long-term contracts, identifying growth/ profitability improvement opportunities (using CRM opportunity management functionality) and advancing the relationships with customers to capture them fully.
Determine customers’ needs and closely coordinate with ATG (Or global tech team), Operation, SC, CS and agents to meet customer requirements and enable a smooth business flow.
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
Work closely and align with other internal support functions to deliver the best customer experience.
Proactive in driving the agents/distributors to achieve Sales targets.
Hygiene Safety Environment missions: Ensure compliance with safety rules, get educated on preventive measures to achieve our safety objectives.
OTHER IMPORTANT FUNCTIONS
Motivate & drive his/her team to deliver shared commercial goals.
Collaborate meaningfully with the Tech Support team at West Asia to deliver value creation via Technical Support to customers
Collaborate with other support functions such as SCM, CS, Finance etc to deliver a world class service to Imerys customers.
JOB SPECIFICATIONS
Education:
Bachelor’s degree or above, preferably in Ceramics/ Material science / Material engineering /Chemistry/ Mechanical etc
Postgraduate business management education will be an advantage.
Experience:
15+ years of Sales experience /or Technical in Whiteware Ceramics, Glass, Cement, Refractories. Minerals Processing industries.
Experience in overseas sales/ business is an advantage.
Proven experience in a CRM program is an advantage.
Experience in Kiln Furniture/Refractories shall be helpful.
Prior experience working at an MNC will be an advantage.
Languages:
Proficiency in English is a must.
Other Indian regional languages such as Bengali, Gujarati etc will add advantage to speak with Imerys specific customers.
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PermanentOnly technical issues will be monitored through the below inbox:
recruiting.support@ imerys.com
PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.
To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.
What We Do
We are a world leader in mineral-based specialties, offering high value-added solutions to many different industries, ranging from process manufacturing to consumer goods.
Our value-added solutions are formulated to meet the technical specifications of each customer and contribute to the performance of a multitude of products in three categories:
1. Functional additives - added to the mineral formulation of customers’ products.
2. Mineral components - essential constituents in the formulation of customers’ products.
3. Process enablers - used in customers’ manufacturing processes, but not present in the end product.
These serve many industries such as construction materials, mobile energy, steelmaking, agri-food, automotive, and cosmetics.
