Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:We're looking for a Sales Manager to lead our growing Strategic (SMB) Account Executive team. You'll coach and empower your AEs to help prospective law firms discover the value of Clio's Intelligent Legal Work Platform, which brings together legal AI and our broader portfolio of practice management, client intake, and document automation solutions. This role is for a high-energy leader who thrives in a rapid-growth environment, is passionate about developing people, and wants to shape how a team sells in a fast-moving, AI-driven market.
Reporting to the Senior Director of Sales, you will implement best practices, optimize sales strategy, and support your AEs in building pipeline and managing their territories, balancing inbound, outbound, and partner opportunities to maximize growth. Because our product is evolving fast, you'll also keep your team current and confident selling and demoing it.
What Your Team Does
Our Strategic Account Executive team is growing and committed to driving Clio's value for law firms. They build and manage a diverse pipeline, conduct impactful discovery calls, deliver tailored product demonstrations, and support technical evaluations while addressing complex business needs in the legal space. By collaborating with Solution Engineers, Channel Partners, BDRs, Marketing, and other cross-functional teams, they create customized solutions for clients. This team embodies a high-performance culture, working collaboratively to drive Clio's mission to transform the legal experience for all, helping law firms run their practice and adopt AI with confidence.
What You'll Work On
- Lead, coach, and develop a team of Strategic Account Executives, from hiring and onboarding through weekly 1:1s, deal reviews, and accountability to KPIs
- Own territory planning, forecasting, and attainment against monthly, quarterly, and annual revenue and logo targets, and step into complex deals and negotiations as a player-coach
- Coach AEs to build and convert pipeline across outbound, inbound, BDR, Channel Partner, and product-led sources
- Keep your team sharp on Clio's expanding portfolio, including our AI products, turning product and go-to-market changes into practical coaching for live demos and deals
- Build the operating rhythm that makes results repeatable, and bring AI into how your team works for research, prep, follow-up, and deal inspection
- Partner with Solution Engineering, BDRs, Channel Partnerships, Marketing, Customer Success, Enablement, Product, and RevOps, and bring field feedback back to the teams building Clio
What You May Have
- 5+ years of B2B technology sales experience, including at least 2 years of people management experience leading, developing, and coaching high-performing sales teams.
- Experience driving new business revenue through a consultative sales approach across inbound, outbound, partner-sourced, and product-led sales motions.
- Strong sales coaching capabilities, with the ability to guide AEs through complex sales cycles, deal strategy, objection handling, and negotiation.
- Hands-on experience leveraging AI tools to improve productivity, effectiveness, and decision-making, with sound judgment on where AI adds value.
- A systems-oriented mindset, with the ability to identify process gaps, solve root causes, and build scalable, repeatable ways of working.
- Experience leading teams through change, maintaining focus, performance, and momentum as products, priorities, and market conditions evolve.
- Strong communication, collaboration, and stakeholder management skills, paired with a competitive, results-driven mindset.
- A proven ability to build a culture of accountability, continuous improvement, and high performance, inspiring people to grow and consistently raise the bar.
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
Skills Required
- Proven success as a top-performing sales professional and team leader
- At least 3 years of sales management experience
- Experience developing high-performance teams through coaching, regular one-on-ones, and targeted training
- Strong consultative sales experience
- Experience acquiring net-new business through inbound and outbound sales models
- Experience in a high-growth technology environment
- Ability to inspire, coach, and develop a diverse Account Executive team
- Exceptional communication and organizational skills
- Ability to build trust, gain buy-in, and drive alignment with internal teams and partners
- Competitive, results-oriented mindset
- Growth mindset focused on process improvement and new technologies, especially artificial intelligence
Clio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clio and has not been reviewed or approved by Clio.
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Fair & Transparent Compensation — Public salary bands on job postings and a regional pay‑transparency report signal clear ranges and equity review practices. Pay‑range transparency is described as global, with internal ranges shared company‑wide.
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Healthcare Strength — Health, dental, and vision coverage are emphasized, with U.S. healthcare called out as strong and Canada‑based employees receiving a dedicated counseling benefit. Wellness programming and an Employee and Family Assistance Program complement core medical coverage.
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Leave & Time Off Breadth — Flexible paid time off with a stated four‑week minimum and paid volunteering time are part of the standard package. Parental leave is offered for birthing and non‑birthing parents.
Clio Insights
What We Do
Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000. Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry. Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights. Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.
