Sales Manager, MidMarket

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: a MidMarket, Sales Manager. In this role, the successful candidate will oversee a sales team of 6-8 Account Executives across the United States for MidMarket Accounts, focusing on account sizes from 100 to 400 employee organizations.  The role includes all aspects of sales leadership working with direct AE's, sales operations, marketing, and product marketing.  

Job Duties: 

• Coach, motivate, and influence direct sales team to exceed quotas. 

• Weekly 1:1’s with team members to review commits, pipeline, forecasting and performance. 

• Actively engage in sales cycles with the team - selling leader.

• Travel onsite to customers and events as needed with the team.

• Lead and supervise teams to work under tight deadlines.

• Build and enhance customer relationships.

• Train staff on Company processes, policies, and procedures. 

• Identify needs for and drive process improvements.

• Delegate authority and responsibility with accountability and follow-up.

• Provide feedback to cross-functional departments as the voice of sales.

• Effectively prioritize multiple tasks, projects and deadlines simultaneously.

• Mentor and develop direct reports. 

• Solve problems and drive results. 

• Handle customer escalations. 

• Sets the example for Account Executives in areas of personal. character, commitment, organizational and selling skills, and work habits. 

• Have fun and win! 

Desired Qualifications: 

• Typically, 8+ years of sales experience. 

• Ideally 3+ years of proven leadership directly managing a sales team.  

• Demonstrated track record of meeting and exceeding quota in a fast paced environment.

• Strong time management, interpersonal, conflict resolution, and collaborative selling skills. 

• Results-oriented leader who defines and manages achievement of performance objectives.

• B2B selling / software / SaaS experience preferred.

• Strong business acumen is a must, experience with small to medium size business end customers is a plus. 

• BS/BA or equivalent education and relevant experience. 

• Excellent customer service orientation, face-to-face and on the phone. 

• Excellent oral and written communication skills including listening and presentation skills. 

• Strong interpersonal skills, ability to convey and relate ideas to others.

• Ability to learn and adapt quickly.

• Self-starter with a history of great decision making, planning, and execution to results.

• Ability to excel in a team-oriented, collaborative, and fast-paced environment.

• Strong PC skills in Microsoft Outlook, Word, Excel and PowerPoint.

• Vibrant and energetic attitude, willingness to perform and get things done while having fun.

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• Voluntary supplemental health coverage and life insurance

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave 

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee 1:1 coaching, perks and discounts program

RingCentral’s Mid-Market Sales team helps build and develop relationships for a top roster of our mid-sized, rapidly growing customers. RingCentral is the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $165,000 and $225,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

This role has an application deadline of November 30th. Please apply prior to the deadline to be considered for the role.