Sales Manager, Mid Market, Rentals

About the teamThis is a great opportunity to join an innovative company at a time of amazing growth. We are a team of high-energy individuals committed to helping Zillow Group users make smarter decisions about buying, renting, owning and selling homes. Specifically, the multifamily Rental sales team works with owners and operators of rental properties throughout the US, helping to connect rental shoppers with the property they will next call home.

About the role

The Rentals business operates in a very collaborative environment, working together to provide the best client experience in the industry. At all levels, we work hard, roll up our sleeves, dig in, and get work done. We are seeking a Sales Manager to help us exponentially grow our Rentals marketplace. This role is responsible for the overall performance of a dynamic sales team working with large, medium, and small partners across the Central region. A key focus will be on coaching a team to high sales productivity while fostering deep, meaningful, and long-term client partnerships. 

Key activities will include:

• Own, develop, and lead all aspects of a territory-based sales team, including strategy, personnel development, client relationships, sales production, reporting, etc

• Drive local market knowledge initiatives to empower sales team with relevant insights and strategies for expanding market share

• Focus on implementation of consistent and high-quality sales output; excited to get into the details, roll up sleeves, and push improvement through ongoing iteration

• Monitor and continuously improve metrics focused on revenue, sales velocity, and closing ratios

• Facilitate process standardization including but not limited to, activity metrics, sales process, and operational cadence

• Improve retention and client loyalty through consistent, thoughtful and data-driven coaching

• Excellent at leading teams through change in a hyper-growth environment. Grow and develop a sales culture with a focus towards a growth mindset
  Obsessed toward our sales team’s employee satisfaction, leads a team passionate about positivity and continual improvement, is not afraid to set big goals and has the leadership skills to align focus to achieve them

• Ability to create and foster a dynamic and growth oriented team environment virtually or in-person

• Balance in-market coaching and presence with effective remote leadership, ensuring consistent engagement and execution across geographies

• Lead seamlessly in both remote and in-person environments, adapting approach to maintain culture, accountability, and performance in a hybrid model

• Be an effective partner with other internal teams such as billing, operations, finance, product, marketing and more

• Effectively communicates ZG Rental’s value proposition through presentations, industry events, executive meetings, and sales proposals to upscale the team, meetings and opportunities

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $93,600.00 - $149,400.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.

Who you are

• 2+ years sales leadership experience, including implementation and ongoing management of goal setting, accountability metrics, and pipeline management
  A proven sales leader with a passion for coaching, upskilling, and building talent pipelines, especially in a growth and retention model

• Brings proven experience leading in a traveling leadership capacity—balancing virtual team management with in-person presence in multiple regions to unify culture, accelerate adoption, and drive results

• Skilled at balancing virtual leadership with in-person engagement, scaling best practices while adapting to local market needs

• Experienced at leading in a true hybrid environment, ensuring alignment, engagement, and accountability, whether teams are remote, onsite, or blended

• Ability to lead through ambiguity and in an ever-evolving, fast-paced environment

• Excel at coaching sales teams on handling a complex sales process that may include multiple decision makers and influencers

• Confident communicator with the ability to influence decision makers at all levels, internally and externally

• Strong presentation skills, influencing multiple levels within an organization, including at the C-level with outstanding communication skills, both oral and written

• Strong working knowledge of CRM software – preferably Salesforce

• Available to travel up to 50% to meet with industry decision makers in corporate marketing as well as at divisional and national levels

Transferable Skills

Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.