Sales Manager - Inside Sales

Ziegler CAT has an opening for an Inside Sales Rep Sales Manager who is responsible for leading and managing a team of Inside Sales Representatives (ISRs) who are primarily focused on promoting and selling our BCP (Building Construction Products). This role requires a deep understanding of customer needs and industry dynamics, particularly within the agriculture and general construction segments. The manager will drive team development, foster a culture of continuous improvement, and ensure the team meets or exceeds business objectives. Success in this role hinges on the ability to grow the ISR team’s capabilities, align sales strategies with customer expectations, and deliver measurable results across targeted markets.

Responsibilities:

• Team Leadership & Development

  • Manage and mentor a team of ISRs, setting clear performance goals and expectations

  • Provide regular coaching, feedback, and development opportunities

  • Reduce non-sales-related tasks to maximize ISR productivity

• Sales Strategy & Execution

  • Set and track sales targets aligned with company objectives

  • Monitor sales metrics and implement improvements in sales processes

  • Coordinate with marketing and product teams to ensure brand consistency and lead generation

• Customer Engagement

  • Oversee ISR coverage of 600–800 retail and small core accounts per territory

  • Ensure ISRs maintain accurate CRM records and customer profiles

  • Promote dealership services including parts, service plans, and Customer Value Agreements (CVAs)

• Operational Excellence

  • Use CRM systems to log PAR calls, manage customer data, and track performance.

  • Prepare monthly, quarterly, and annual sales forecasts

  • Collaborate with other departments to ensure smooth sales operations and customer satisfaction

Qualifications:

• High School diploma or GED required; Bachelor’s degree in Business, Sales, or related field preferred

• 7-10+ years of sales or sales management experience required

• Strong understanding of sales administration and CRM tools (e.g., SalesLink, Iquote, Microsoft Dynamics 365)

• Excellent interpersonal, coaching, and organizational skills

• Ability to analyze data and drive strategic decisions

• Mechanical aptitude preferred

• Experience with account management and customer segmentation preferred

• Familiarity with Caterpillar product lines and service offerings preferred

• Must have and maintain a clean driving record

Travel:

• Up to 40% travel may be required for team development and customer engagement

Minimum Physical Requirements:

• Standing, walking, using hands, talking, hearing

• Working Conditions are indoors and quiet

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.  Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The total compensation (base plus incentive) for this position is

$133,300.00 to $200,000.00

Starting wage is dependent on skills, experience, and education. Along with competitive pay, full time positions are benefits eligible which includes:

• Health, Dental, Vision and Life Insurance

• 15 days of PTO your first year, accrual starts day 1

• 9 paid holidays

• 401(k) plan with company contribution and match

• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year

• Short-Term and Long-Term Disability Insurance, FSA & EAP

• Paid Parental Leave & Funeral Leave

• Fitness membership discount

• Education Assistance

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.