The Hyatt Place Wilmington is hiring a Sales Manager for the Hyatt Place hotel and Riverfront Events!
General Summary
The Sales Manager will work in conjunction with the sales and events team, General Manager and peripheral departmental management to achieve the hotel and event center revenue and market share goals, by maintaining existing business and soliciting new business through sales lead generation in all market segments, and delivering high quality service and functionality for all guests.
Principal Duties and Responsibilities
- Proactively perform solicitation calls, conduct tours and entertain clients.
- Maintain a complete database of accounts in approved software, managing the sales funnel.
- Monitor and evaluate market trends within the all market segments, utilizing benchmarking tools and intelligence resources.
- Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives.
- Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and effectively managing accounts.
- Contribute content to and participate in engaging digital and social media marketing.
- Develop and maintain account and customer relations, trade relations, industry relations and staff relations.
- Develop a full operating knowledge and work closely with all departments, such as Food and Beverage, Front Desk and Housekeeping, to ensure all details are communicated to ensure a successful event and/or lodging experience.
- Participate in and conduct sales strategy planning sessions, BEO meetings, daily business reviews, staff line-ups, forecasting and revenue management calls.
- Submit annual SMART development goals and marketplace action plans.
- Supervise, develop, coordinate and motivate departmental team subordinates.
Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Sales Manager to join our team!
Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.
BENEFITS AND PERKS WE OFFER
Benefits
- Competitive Salary
- Affordable Medical, Dental, and Vision Benefits for You & Your Family
- 401k Retirement With Company Match
- Flexible Spending Accounts (FSA)
- Paid Time Off & Paid Holidays
- Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
- Company provided Life Insurance and Long Term Disability Coverage
Employee Perks Program
- Tickets At Work for Discounted Entertainment Tickets!
- Tuition Reimbursement
- In Facility Training/Inservice Programs
- Employee Assistance Program
- Free Will/Estate Preparation Services
- Optional Legal & Identity Protection Services
- Verizon Wireless Discount
Job Requirements
- Bachelor’s degree from a four-year college or university preferred.
- Two or more years related experience in hotel and/or event sales, with proficiency in cold call solicitation, contract closing, site inspections/visits, FAM tours and contract negotiation.
- Must have a valid driver's license.
- Must communicate in grammatically correct English when writing, conversing, telephonically and/or face-to-face.
- Must be proficient in Microsoft Office products.
- Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills.
- Ability to grasp, lift, and/or carry or otherwise move goods weighing up to 40lbs.
Skills Required
- Two or more years of related experience in hotel and/or event sales
- Proficiency in cold-call solicitation, contract closing, site inspections or visits, FAM tours, and contract negotiation
- Valid driver's license
- Grammatically correct English communication in writing, conversation, telephone, and face-to-face settings
- Proficiency in Microsoft Office products
- Ability to work independently and manage multiple tasks simultaneously
- Strong organization and presentation skills
- Ability to grasp, lift, carry, or otherwise move goods weighing up to 40 pounds
- Bachelor's degree from a four-year college or university
What We Do
Established in 1987, the ONIX Group is a professional real estate development firm dedicated to owning, developing, and operating a diverse range of real estate investments, primarily for its own account. The company specializes in several key sectors, including healthcare, hospitality, commercial development, and rehabilitation, and is responsible for managing a diverse collection of commercial real estate and hotels.
