The Role
Sell Glory Global Solutions cash automation products and software to financial institutions, meet sales targets, develop account plans, manage customer relationships, coordinate installations, update CRM and sales admin, forecast accounts, and collaborate with sales support and service teams to drive revenue growth.
Summary Generated by Built In
Company Overview
As a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business.
Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience
We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business
Role Purpose
The Account Manager requires to sell a full range of Glory Global Solutions products and solutions including TCRs, TCDs, Quick Change, DTP, Tellerinfnity and connectivity software solutions to finance industry following Glory Global Solutions selling approach. In addition to core selling responsibilities, position will be required to support all timely corresponding sales administrative responsibilities (updating CRM, reports, call plans, collecting receivables on time, etc.) for this position
Key Responsibilities
Business Development
- Meet/exceed agreed sales targets and drive new sales streams
- Regularly monitor accounts and markets for additional revenue opportunities
- Build and maintain strong product knowledge to support ongoing business growth opportunities
- Liaise with Business/Market development team, Sales Support team and Service team to leverage existing relationships and new prospects to deliver total product solutions
Customer Relationships
- Build and maintain strong relationships with account stakeholders
- Develop corrective action plans for customer problem solving when necessary
- Ensure the smooth coordination of customer installations
- At all times operate to support and strengthen the GGS brand with assigned customers
Business Planning
- Develop comprehensive account plans for all accounts
- Provide monthly reports on key accounts including accurate forecasts
- Monitor market trends and identify potential revenue growth areas and risk mitigation strategies in response
- Communicate customer feedback to key stakeholders for use in future revenue/product planning
Skills, Knowledge & Expertise
Education Level:
Bachelor’s Degree or Equivalent in relevant field
REQUIRED SKILLS AND COMPETENCIES
Some experience of business-to-business consultative solution sales within the finance industry sector and/or sector where service levels are a key driver.
- A thorough understanding of the financial institution environment and current trends/ challenges
- Must have experience successfully following a structured sales process.
- Position requires a hunter mentality’ with high level industry contacts
- Qualified candidate possesses the ability to provide a solution based selling approach (versus only product selling) to senior level executives in the top end of the larger local and community businesses in their geography.
- The ability to work independently, flexibly, and with a high degree of initiative
- Excellent presentation, communication and interpersonal skills
- Strong customer focus
- Solid project management skills in the coordination of both internal and external resources
- High level of integrity and work ethic
- Strong aptitude for business case development
- Proficient business writing and presentation skills and a thorough knowledge of Microsoft Office products
- Ability to work independently with a high sense of urgency
- Strong influencing skills
About
Global Leaders in Customer Experience Automation With a culture rooted in innovation, each day Glory’s people are transforming our customer’s businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That’s a reputation we’ve earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it’s our people who are driving our successes. Why Join Us Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation. Glory ValuesThe Glory Values are our ethos of working together, diversity and innovation: a practical blueprint of how we work together. We live our values wherever we are – with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect. Customer Delight. We put our customers first.Integrity. We do the right thing, always. Innovation. We embrace new challenges and share the future. Speed. We move fast, that’s how we stay ahead. Diversity & Respect. We value the strength in our differences. Teamwork. We succeed together.
Skills Required
- Bachelor's degree or equivalent
- Experience in business-to-business consultative solution sales (finance industry or service-driven sector)
- Thorough understanding of financial institution environment and trends
- Experience following a structured sales process
- Hunter mentality with high-level industry contacts
- Ability to perform solution-based selling to senior-level executives
- Ability to work independently, flexibly, with high initiative and sense of urgency
- Excellent presentation, communication and interpersonal skills
- Strong customer focus and influencing skills
- Solid project management skills coordinating internal and external resources
- Proficient business writing and presentation skills
- Thorough knowledge of Microsoft Office products
- Experience updating CRM, preparing reports, call plans, and managing receivables
- Strong aptitude for business case development
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The Company
What We Do
Glory Global Solutions is a pioneer in developing and manufacturing cash handling machines and systems, providing integrated cash-transaction solutions that automate cash processes for retailers, financial institutions, and gaming operations.
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