Sales Manager at Capitol Mazda

Posted Yesterday
Be an Early Applicant
San Jose, CA, USA
In-Office
84K-240K Annually
Junior
Automotive • Retail
The Role
Manage dealership variable operations and lead new and used vehicle sales teams. Responsibilities include coaching and training sales staff, driving profitability, overseeing showroom and internet sales, improving customer satisfaction, managing CRM follow-up, hiring and performance management, and achieving dealership and OEM sales goals.
Summary Generated by Built In

Are you looking for an exciting career with one of the largest Mazda Dealer Groups? DGDG’s vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for talented sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. There’s a reason why Capitol Mazda is a consistent Mazda ‘Presidents Club’ Member award recipient. As part of one the largest Mazda Dealer Groups, Capitol Mazda sells and services over 30,000 vehicles every year. 

As a Sales Manager, you will be responsible for ensuring the profitability of the dealership by managing variable operations.

What you'll be working on:

  • Coach sales team on proper closing techniques through training and active participation
  • Lead profitability of your teams
  • Lead all showroom activities and maintain an experienced level of product knowledge
  • Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
  • Hire, motivate and monitor the performance of the New and Used team, Internet Sales, Finance Managers and Service Drive sales
  • Conduct daily and weekly sales training meetings for Product Specialists
  • Mentor new and experienced sales reps on standard methodologies for improving performance
  • Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system
  • Achieve forecasted goals and objectives for dealership and OEM sales, gross and key expenses on a monthly and annual basis

What you need to bring to the table:

  • Minimum 2 years of Sales Manager experience with responsibility for the entire variable operation of a successful dealership
  • Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits
  • Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media
  • Extensive background in leading a BDC department
  • Some experience in Used Vehicle purchasing, merchandising, and marketing
  • Expertise in supervising the everyday efforts of desk managers and improving F&I income through mentorship and training

Salary: $84,000-$240,000/annually

*Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.

Industry Leading Benefits:

  • Values-driven culture and team built on integrity, caring, performance and efficiency
  • Continuous career development and advancement opportunities
  • Comprehensive benefits package (Medical, Dental, Vision)
  • 401k with company match
  • Employee Assistance Program with free telemedicine and mental health resources
  • Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

More about DGDG:

The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 16 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class" dealership experience.  

DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart. 

“Be happy” is much more than a slogan. It’s a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we’d be happy if you joined us! 

DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy*.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*www.dgdg.com/privacy-policy/

Skills Required

  • Minimum 2 years of Sales Manager experience with responsibility for the entire variable operation of a successful dealership
  • Successful history of building and training a sales team
  • Strong customer satisfaction scores and above-average gross and net departmental profits
  • Strong background in building showroom and internet traffic, SEO and SEM, direct mail, and traditional media
  • Extensive background in leading a BDC department
  • Experience in used vehicle purchasing, merchandising, and marketing
  • Expertise supervising desk managers and improving F&I income through mentorship and training
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The Company
1,171 Employees
Year Founded: 1998

What We Do

Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Founded in 1998, it operates 17 dealerships across 12 brands, offering a comprehensive selection of new and pre-owned vehicles and state-of-the-art service facilities. With a team of over 1,000 members, DGDG is dedicated to a 'Be Happy' philosophy to ensure a best-in-class customer experience.

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