The Keyholder/Sales Lead for Coopers 12South in Nashville, TN will lead and provide an exceptional customer experience by educating, communicating and captivating our clientele with our apparel collections, local offerings and special event promotions.
In addition, you will provide management assistance with opening and closing of the store.
All part time employees earn Paid Time Off (PTO) and generous discounts and incentives!
JOB EXPECTATIONS
- Demonstrate behavior that reflects Jockey’s core values and culture.
- Establish positive relationships with co-workers and guests, assuring high productivity and inclusiveness in accomplishing satisfaction goals.
- Attend and support execution of promotional events as needed.
- Provide a warm, sincere greeting to all guests. including current promotional message.
- Engage all customers to needs and utilize product knowledge to offer solutions and meet their needs.
- Assist in driving all aspects of store level sales and profitability.
- Perform store opening and closing procedures in accordance with Jockey policies.
- Act as Manager On Duty in the absence of Store Management.
- In direct partnership with Store Manager, provide Sales Associates with appropriate feedback and coaching while MOD.
- Perform various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
- Assist with merchandising (stock, markdowns, visuals) of product in the store, in adherence to established visual standards.
- Protects the security of cash, inventory and other company assets according to policies and procedures.
- Ensure adherence to all Jockey policies and procedures.
- Establish positive working relationships with co-workers, assuring high productivity and accomplishing shared goals.
- Maintain a safe and clean work environment.
QUALIFICATIONS
REQUIRED:
- High school diploma or equivalent.
- Must be 18 years of age or older.
- Three years of retail or customer service experience with a proven ability to demonstrate a passion for extraordinary customer service and sales.
- Excellent interpersonal and verbal communication skills.
PREFERRED:
- Two years of retail or customer service experience with a proven ability to demonstrate a passion for extraordinary guest service and sales.
- Working knowledge of participation and execution of promotional events
PHYSICAL DEMANDS/WORKING ENVIRONMENT
- Ability to move a minimum of 25 pounds.
- Ability to effectively maneuver around the sales floor and stockroom; repetitive bending, prolonged standing, twisting, stooping, squatting, ascending/descending, reaching, and lifting to stock and merchandise store.
- Ability to work with/around cleaning chemicals.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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What We Do
What if we were all brave enough to put our truest selves out there? To show 'em what we're really made of - our inner strength, our hidden talents, our crazy ideas, our heart and soul, our beautiful imperfections. These are the things that make us, us. These are our unique gifts to the world. #ShowEm your Jockey. Jockey is a globally responsible designer and marketer of men’s and women’s apparel under the world famous Jockey brand and related brands like Skimmies, No Panty Line Promise, JKY, and Life. We hold the number one market share in underwear and intimates in department stores. We also sell to large volume retailers and directly to consumers through Jockey operated retail stores, jockey.com, and catalogs. Our licensed partners sell Jockey brand socks, thermals, hosiery, scrubs, and activewear. Our international partners have leading market shares for Jockey brand apparel in India, Australia/New Zealand, and Africa. Founded in 1876, Jockey is privately-held with a long history of producing high quality innovative products beginning with making and selling superior wool socks to lumberjacks. Jockey created the first men’s underwear brief, “the Jockey short,” in 1934 and we were the first company to introduce temperature-regulating underwear in our Staycool line. The Jockey Bra is the first bra designed to fit women by volume and it is protected by over 50 patents. Headquartered between Milwaukee and Chicago in Kenosha, WI, we have operations in North Carolina, New York, Canada, Hong Kong, and Germany. Jockey employs over 1,600 associates. We operate a global supply chain partnering with best-in-class contractors committed to continuous improvement to respect workers and improve working conditions in their facilities and in the apparel industry. Our Jockey Being Family Foundation supports the cause of adoption and employees have the opportunity to give back by helping the cause or by taking paid leave to pursue other charitable efforts.
