Sales Inside Admin

This role provides comprehensive operational support to Sales Executives, ensuring all documentation required for bid submissions (BIDs) is compliant and up to date, maintaining company records, and delivering responsive and professional customer service across multiple channels.

• Organize, review, and maintain all legal, tax, and technical documentation required for participation in bids, tenders, and procurement processes with large corporate clients.
• Complete vendor qualification and registration forms.
• Ensure all proposal and documentation deadlines are met.

• Create and maintain company registrations in customer procurement portals and supplier management platforms.
• Keep internal systems updated with current company information, certifications, and required documentation.

• Provide inbound and, when necessary, outbound commercial support through multiple channels, including WhatsApp Business, email, phone, and corporate portals.
• Respond to customer inquiries and administrative requests in a timely and professional manner.

• Prepare, format, and review commercial proposals based on guidance provided by Account Managers.
• Coordinate and manage the contract signature process.

• Facilitate the transition of closed opportunities to the service delivery team.
• Ensure all contractual information, project scope, and commitments are properly documented and communicated.

• Serve as a liaison between the Sales and Finance teams.
• Provide the information required for invoice generation and collections in accordance with agreed contractual terms.

• Previous experience in sales administration, sales support, or commercial operations.
• Experience or strong understanding of document management for bids, tenders, vendor registration, or procurement processes.
• Excellent written communication skills and proficiency with digital communication tools such as WhatsApp Business and corporate email.
• Strong proficiency in Microsoft Office, particularly Excel and PowerPoint, for pricing management and proposal preparation.
• Highly organized, detail-oriented, and deadline-driven.

• Experience with corporate procurement platforms and bidding portals (e.g., Mercado Eletrônico, Nimbi, Bionexo, etc.).

• Experience with CRM systems such as Salesforce or HubSpot.

• Previous experience in a B2B professional services environment.