JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
Job Title: Inside Account Manager
Division: JB&A
Location: USA - Remote (Wisconsin/Chicago)
Schedule: Monday to Friday, 8:00 AM to 5:00 PM (CST or MST)
JB&A, a division of JAM
Since 1996, JB&A has grown to be a trusted distributor of Broadcast, Post-Production, Video Production, and Pro AV equipment. Join us in staying true to our mission of delivering only the best customer service.
What You Will Do
As an Inside Sales Representative, you will play a key role in driving business growth by identifying new opportunities within our existing client base and uncovering new clients. You will focus on customer acquisition through outbound calling, business referrals, and web leads. Working closely with partners and the sales team, you will introduce new and existing products, foster strong relationships, and support revenue goals.
This is an exciting opportunity for a motivated sales professional to advance their career in the fast-paced world of Video Technology while being part of an exceptional, collaborative team.
Responsibilities
- Cultivate, nurture, and strengthen relationships with partners and clients.
- Engage in proactive outreach to identify and develop new business opportunities.
- Understand customer needs and consultatively offer product solutions and services.
- Meet or exceed monthly, quarterly, and annual revenue targets.
- Introduce and position new and existing products within a designated territory.
- Record all daily activities accurately within CRM systems, including Zoho and NetSuite.
- Research leads using web searches, business directories, digital resources, and referrals.
- Collaborate with internal teams to create strategic approaches and deliver qualified opportunities.
- Track performance metrics to ensure consistent progress toward goals.
- Direct customers to appropriate resellers for demonstrations and events.
- Handle inbound prospect calls and convert them into business opportunities.
- Maintain a deep understanding of products, industry trends, and the competitive landscape.
- Uphold and communicate brand identity and corporate positioning.
What We Are Looking For
We are seeking a passionate, energetic sales professional who excels at building meaningful relationships and thrives in a dynamic environment. The ideal candidate is motivated by the art of selling, enjoys connecting with customers, and is driven to exceed targets. You should have a proven track record of sales success, strong communication skills, and a desire to be part of a team that values collaboration, growth, and innovation.
Qualifications
- Must be based in the Pacific or Mountain Time Zone, with West Coast candidates preferred.
- Comfortable making outbound calls and connecting with new people daily.
- Strong interpersonal skills with the ability to build lasting relationships.
- Persuasive, goal-oriented, and self-motivated with a positive attitude.
- Previous experience in inside sales, outbound call centers, Sales Development Representative roles, or related positions preferred.
- Excellent verbal and written communication skills.
- Knowledge of the video, Pro AV, or digital media industries is a strong asset.
- Proficiency with CRM systems such as Salesforce and NetSuite, as well as Microsoft Office applications including Word, Outlook, Excel, PowerPoint, and Teams.
- Bachelor's degree in Business, Communications, or a related field is an asset.
- Ability to multitask, prioritize, and manage time effectively.
- Ability to work both independently and collaboratively within a team environment.
- Familiarity with digital media management, IP/streaming, digital projection, or connectivity solutions is an advantage.
- Demonstrated resilience when facing rejection and the ability to remain enthusiastic and professional.
- Ability to travel occasionally for sales events and trade shows.
Why Join Us
Ready to join our team? Here’s why …
- Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
- Wellness Incentive Program and Employee Assistance Program
- RRSP / 401(k) matching program
- Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off
- A casual, fun, and collaborative work environment
- Lively social calendar—there’s always something for everyone
- Generous employee discounts on our products
- Ongoing learning and development opportunities
- The chance to work alongside a highly talented, high-performing team
Workplace Commitments
We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone.
We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.
Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.
Skills Required
- Must be based in the Pacific or Mountain Time Zone, with West Coast candidates preferred.
- Comfortable making outbound calls and connecting with new people daily.
- Strong interpersonal skills and ability to build lasting relationships.
- Persuasive, goal-oriented, self-motivated, and positive attitude.
- Previous experience in inside sales, outbound call centers, Sales Development Representative roles, or related positions.
- Excellent verbal and written communication skills.
- Knowledge of video, Pro AV, or digital media industries.
- Proficiency with CRM systems such as Salesforce and NetSuite, and Microsoft Office applications.
- Bachelor's degree in Business, Communications, or a related field.
- Ability to multitask, prioritize, and manage time effectively.
- Ability to work independently and collaboratively within a team environment.
- Familiarity with digital media management, IP/streaming, digital projection, or connectivity solutions.
- Demonstrated resilience when facing rejection while remaining enthusiastic and professional.
- Ability to travel occasionally for sales events and trade shows.
What We Do
JAM Industries is a Montreal-founded distributor of musical instruments, pro-audio and lighting equipment, and consumer electronics. The company partners with leading brands to bring products to market, serving musicians, retailers, live-event venues, and consumers. Its divisions cover musical instruments, professional audio and lighting, and consumer electronics, with a mission centered on making music accessible and delivering strong customer service across North America and beyond.
