Job Description
We are a market research company operating in the luxury-premium industry seeking a passionate and dedicated individual to join our Team.
In this role, you will be responsible for finding new people interested in evaluating customer experience through luxury store visits. Our clients mainly belong to fashion, cosmetics, watch, jewelry, automotive industries. You will be working with a team of experienced professionals who will provide you with training and support to help you excel in this position.
Please note that this is a freelance position, and as such, you will be engaged as a freelancer, and not as an employee of the company. This freelance opportunity offers great flexibility and can easily complement a full-time position.
The compensation is commissions-based, so you will receive a fee only for the candidates that you will find and that perform at least one store visit with us.
If interested, we kindly ask you to submit your resume and answer to few questions you will find here below.
Responsibilities
- Search and finding people in line with the target and guidelines provided, interested to visit luxury boutiques and evaluate the customer experience offered.
Requirements
- Passion for the luxury and/or fashion industry and/or shopping
- Excellent communication and interpersonal skills
- Strong critical thinking skills
- Extensive network of contacts
- Ability to work independently and as part of a team
Company Information - www.cxg.com
For more than a decade, CXG has been the first choice for brands looking to assess their store performance, improve their customer experience, and build advocacy among luxury consumers. We currently work with over 200 of the world's most prestigious brands in more than 60 countries, helping them transform experiences for meaningful impact, and keep pace with the changing luxury market and the ever-evolving tastes of affluent shoppers in every region.
What We Do
Founded in China in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
Previously, the business comprised three separate agencies:
Albatross CX: Albatross CX captures and analyzes experience feedback from teams and customers. It helps brands stand out by providing luxury customer experiences.
Wisely insights: Wisely Insights is a customer research agency that creates customized research for premium and luxury brands. It specializes in delivering insights that positively impact its clients’ businesses.
FACE2FACE: FACE2FACE specializes in luxury retail training, coaching, and consulting. It aims to maximize and empower front-line teams and help them master the art of selling luxury.
As the needs of our clients evolved, however, and the needs of our business developed, we recognized that this approach was not as effective as it once had been. We recognized something needed to change. And so CXG was born.
