Internship Duration
4 – 6 months (preferred)
Purpose of the Role
The SFE Intern will support the Sales Force Effectiveness team in driving commercial excellence initiatives through data analysis, customer segmentation, territory optimization, CRM data management. This internship offers exposure to strategic sales operations and real-world business analytics projects.
Key Responsibilities
- Customer Profiling, Segmentation & Targeting
Support the SFE manager in:
- Customer profiling and categorization exercises
- Market segmentation analysis
- Identification of growth opportunities through customer data analysis
- Supporting stakeholder discussions with analytical insights
- Preparing dashboards and reports to track segmentation effectiveness
- Territory Review and Alignment
Assist in:
- Territory mapping exercises
- Customer-to-territory alignment validation
- Sales coverage analysis
- Data preparation for territory redesign projects
- Identifying workload balance and opportunity gaps across territories
- Maintaining territory master files and supporting documentation
- CRM Data Sanitization and Governance
Lead operational activities involving:
- Customer master data validation
- Duplicate account identification and cleanup
- Data quality assessment and reporting
- CRM record maintenance
- Monitoring data completeness and accuracy
- Supporting CRM governance initiatives
Desired Candidate Profile
Education
Preferred fields: Open to any field
Technical Skills Essential
- Strong Microsoft Excel skills
- Pivot Tables
- Data cleaning
- Basic formulas
- Good analytical and numerical skills
- Ability to work with large datasets
- Strong attention to detail
- Microsoft PowerPoint proficiency
What intern will be exposed to
- Power BI
- CRM exposure (Salesforce, Veeva, Dynamics, SAP CRM, etc.)
- SQL basics
- Data visualization skills
- Understanding of sales analytics
Soft Skills
- Strong analytical thinking
- Detail-oriented and structured approach
- Good communication skills
- Strong learning agility
- Problem-solving mindset
- Able to manage repetitive data cleansing tasks with consistency
Key Expectations During Internship
By the end of the internship, the intern should be able to:
✅ Complete assigned customer segmentation analysis
✅ Support territory review and maintain territory databases
✅ Achieve high accuracy in CRM data cleanup activities
✅ Present findings and recommendations from assigned projects
✅ Demonstrate understanding of SFE principles and sales operations processes
Skills Required
- Strong Microsoft Excel skills (pivot tables, data cleaning, basic formulas)
- Microsoft PowerPoint proficiency
- Good analytical and numerical skills
- Ability to work with large datasets
- Strong attention to detail
- Ability to manage repetitive data cleansing tasks with consistency
- Good communication skills
- Problem-solving mindset and strong learning agility
- SQL basics (exposure)
- Power BI exposure (will be used during internship)
- CRM exposure (Salesforce, Veeva, Dynamics, SAP CRM)
What We Do
iNova Pharmaceuticals is leading the way to better health by constantly searching for new, practical solutions that improve the everyday health and wellbeing of people around the world. Our portfolio of market-leading consumer health brands and prescription medicines are backed by science and span across the key therapeutic areas of throat, cough, cold & flu, skin care, sun care, pain management, wound care, weight management, natural health supplements among many others. Headquartered in Singapore, today our products are distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. At iNova pharmaceuticals, we do things differently. iNova believes that if you can imagine it, you make it happen. Every employee has the opportunity to make a real and immediate impact. Be part of a passionate team, focused on delivering innovative healthcare solutions that improve the lives of people around the world. Discover why people love working at iNova Pharmaceuticals. We offer an award-winning culture and industry-leading benefits. iNova Pharmaceuticals is an Equal Opportunity employer. We strongly believe that inclusion and diversity is critical to our success and our people reflect the diversity of the global markets we serve.
