Centralized lead management and early engagement
• Centralized lead handling according to the global NEB lead management process
• Screening market for upcoming projects e.g. external project database
• Pro-active contacting of potential customers for early engagement
• Contacts all customer-initiated leads e.g. via webpage form, digital marketing campaign, chat or other online channel within 24 hours. Qualifies the lead before assigning to salesperson, books e.g. value discovery meetings according to FL sales policy
• Supports salesperson in value discovery meetings e.g. prepares presentation and other support material for the meeting
• Provides feedback on web lead quality to marketing
Support sales in tendering
• Support salespeople in tendering including KTOC configuration
• Helping sales to build tailored value propositions for the customers
• Support selling and, in some frontlines, sell standard NEB projects through phone e.g. with frame agreement or other selected small customers
• Support salespeople in keeping sales funnel and CRM data up to date
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
Top Skills
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live.
As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.
Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
