Who Are We
HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.
HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments, HALA Cashier and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.
Founded in 2017, HALA is currently duly licensed by the Saudi Arabian Central Bank as well as the Financials Services Regulatory Authority (FSRA) in Abu Dhabi Global Market.
Sales Executive – Job Description
We are looking for a dynamic and driven Sales Executive to own the full sales cycle—from identifying and acquiring new business opportunities, to onboarding clients, and ensuring ongoing satisfaction through relationship management. This role is ideal for someone who thrives in a fast-paced, field-oriented environment and enjoys working closely with clients to drive real impact.
Responsibilities:
Account Acquisition
- Proactively source new business opportunities through cold calls, LinkedIn outreach, referrals, conferences, and field visits.
- Conduct discovery meetings and calls to understand client pain points and align solutions accordingly.
- Deliver compelling sales pitches and demos tailored to each prospect’s business needs.
- Track sales activity, maintain CRM accuracy, and provide regular pipeline forecasts.
Account Onboarding
- Collaborate with internal teams to ensure smooth activation of new accounts.
- Guide new clients through setup, configuration, and early use of the product/service.
- Deliver onboarding sessions and training to help clients realize immediate value.
- Ensure high adoption during the initial stages and address any friction early.
Account Management
- Serve as the primary contact for a portfolio of active accounts, building strong, long-term relationships.
- Conduct periodic check-ins to evaluate satisfaction, product usage, and emerging business needs.
- Identify and pursue opportunities for upselling, cross-selling, and contract expansions to grow account value.
- Liaise with internal teams to resolve client issues, collect feedback, and support continuous product improvement.
- Monitor account health, usage trends, retention risks, and revenue performance metrics to ensure sustained growth.
Qualifications:
- Experience: 3–5 years in sales, business development, or client-facing roles (preferably in B2B, fintech, or SaaS).
- Education: Bachelor's degree in Business, Marketing, or a related field.
- Skills:
- Excellent communication and negotiation skills
- Confidence in field sales and relationship building
- Strong organizational and follow-up abilities
- Tools: Familiarity with CRM tools (e.g., Salesforce, HubSpot), Google Workspace or MS Office.
- Languages: Arabic and English fluency preferred
We believe you will love working at HALA!
- We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
- We offer highly competitive compensation packages, including the potential for shares.
- We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
- Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
- We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
- You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
Top Skills
What We Do
Our focus is to empower SMEs to manage, run, and grow their businesses seamlessly with our all-in-one platform.
We're building the future bank of SMEs—where managing finances is not just about transactions but about empowering businesses to achieve their fullest potential. By embracing innovation and fostering strong relationships, we push the boundaries of what’s possible, offering not just financial solutions but a movement for change.
Join us as we continue to support SMEs in their journey toward success and redefine the banking landscape with integrity and creativity.
